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All Journal RESWARA: Jurnal Riset Ilmu Teknik
Iphan Fitrian Radam
Program Studi Manajemen Teknik Sipil, Fakultas Teknik, Universitas Lambung Mangkurat, Indonesia
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Electrical & Electronics Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

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Analisis Faktor-Faktor yang Mempengaruhi Kinerja Pelabuhan Stagen dan Tarjun Ahmad Nurul Huda; Iphan Fitrian Radam
RESWARA: Jurnal Riset Ilmu Teknik Vol. 4 No. 3 (2026): RESWARA: Jurnal Riset Ilmu Teknik, July 2026
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/reswara.v4i3.661

Abstract

Indonesia, as an archipelagic country, relies heavily on maritime transportation to support regional connectivity. The Stagen and Tarjun Ferry Ports play an important role in community mobility and logistics distribution in South Kalimantan. Improved access through Jalan Gubernur H. Sahbirin Noor has increased ferry users, but service quality and infrastructure have not improved accordingly. This study aims to analyze the factors affecting port performance using a quantitative approach with Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected through questionnaires distributed to port users. Of the 47 indicators evaluated, 11 reflective and 16 formative indicators met the SEM-PLS model criteria. The findings identified five factors influencing port performance: port facilities, ferry facilities, operational systems, operators, and supporting facilities. Operational systems and supporting facilities were the most influential factors, particularly regarding waiting time, waiting room comfort, parking capacity, and service schedule accuracy. Therefore, improving facilities and optimizing operational systems are the primary strategies for enhancing ferry port service quality.
Co-Authors Ahmad Nurul Huda