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All Journal INOVTEK Polbeng - Seri Informatika
Agung Wibowo
Ngudi Waluyo University
Computer Science & IT

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UI/UX Optimization of an Android-Based Waste Management Application Using Design Thinking and the System Usability Scale Putri Amaliyah; Agung Wibowo
INOVTEK Polbeng - Seri Informatika Vol. 11 No. 3 (2026): August
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/wws27k59

Abstract

Community-based waste management increasingly relies on mobile applications, whose success depends heavily on the quality of the user interface (UI) and user experience (UX). This study designed and evaluated the UI/UX of a high-fidelity prototype of the Resikel Android application for the Batam City context using the design thinking methodology (empathise, define, ideate, prototype, test). The contribution is context-specific rather than methodological: it presents a user-centred interface design and its perceived-usability evaluation for a community-based waste-management prototype situated in Batam. Usability was measured through unmoderated, cross-sectional testing on the Maze platform involving 100 respondents, followed by the System Usability Scale (SUS). Task-based metrics (success rate, completion time, and misclicks) were recorded, and the mean SUS score was 78.2 (SD = 6.70), indicating a good level of perceived usability within the Acceptable range. Because the artefact evaluated is a prototype rather than a functioning Android application, technical feasibility, performance, accessibility, and real-world task completion were not established. The findings provide an empirical usability reference for the future development of community-based waste-management applications and should be interpreted within the stated design and sampling limitations.
Co-Authors Putri Amaliyah