Article Per Year (5 Year)
p-Index From 2021 - 2026
0.562
P-Index
This Author published in this journals
All Journal Ilmu Administrasi Publik
Rifdan Rifdan
Department of Public Administration, Universitas Negeri Makassar, Indonesia
Economics, Econometrics & Finance Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
The Role of Artificial Intelligence in Enhancing Efficiency, Transparency, and Inclusivity of Public Services in Indonesia: Opportunities, Challenges, and Strategic Approaches Andy Chairuddin; Rifdan Rifdan; Asmiana Saputri Ilyas; Sahdan Mustari; Suprianto Suprianto; Rizaputra Rizaputra
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 2 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i2.67932

Abstract

Artificial intelligence (AI) is a technology with immense potential to enhance public service efficiency, transparency, and inclusivity. This study aims to explore the role of AI in improving the efficiency of public services in Indonesia and to identify the supporting and hindering factors in its implementation. A descriptive qualitative approach was employed, focusing on major cities like Jakarta and Surabaya and remote areas facing challenges in digital transformation. The findings reveal that AI has successfully improved efficiency in urban areas, particularly in managing civil registration documents and transportation systems. However, implementing AI remains hindered by infrastructure limitations, low digital literacy, algorithmic bias risks, lack of transparency, and concerns regarding data security and privacy, especially in remote regions. This study also highlights that inclusive and ethical AI implementation is crucial to ensuring the benefits of this technology are equitably distributed. Strategic measures such as digital infrastructure development, improving digital literacy, and establishing robust regulations are necessary for AI to become a significant transformative tool in creating more efficient and equitable public services. 
Facing Challenges in Achieving Clean Government: A Public Administration Perspective Fatmawati A Rahman; Rifdan Rifdan; Nasruddin Nasruddin; A Jusriadi; Muhammad Agus
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 2 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i2.67931

Abstract

Clean government or good governance is an important concept in public administration aimed at enhancing the quality of public services, improving government-citizen relations, and building public trust in government institutions. Implementing the principles of transparency, accountability, and public participation is essential to reduce corruption, increase bureaucratic efficiency, and encourage citizen involvement in government decision-making. Transparency provides citizens with clear access to information regarding decision-making processes and public policies. Accountability ensures that public officials are held responsible for their actions, while public participation enables citizens to take an active role in policy-making. However, several challenges hinder the implementation of clean government, including weak institutions, a lack of transparency and accountability, and limitations in infrastructure and human resources. Information and Communication Technology (ICT) holds potential to support clean governance by enhancing transparency and expediting administrative processes. Nonetheless, technology implementation is often constrained by inadequate infrastructure. Additionally, low public participation worsens policy quality. Achieving clean government requires institutional reform, strengthening transparency and accountability, and utilizing appropriate technology, supported by active public involvement in every aspect of governance
Collaboration Between Government Agencies: Challenges and Opportunities in Public Policy Implementation Mita Arnika; Rifdan Rifdan; Muhammad Makka Arief; A Abd waris Halid; Andi Taufik; Sry Hasrini
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 2 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i2.67934

Abstract

This study aims to analyze the challenges and opportunities in inter-agency collaboration in the implementation of public policy in Indonesia. Based on in-depth interviews with officials from the Ministry of Environment and Forestry (KLHK), Ministry of Energy and Mineral Resources (ESDM), Ministry of Health, and the Social Security Agency (BPJS), as well as analysis of related policy documents, the study identifies several key challenges in collaboration, such as differing priorities between agencies, lack of coordination, and bureaucratic fragmentation that slows decision-making. Additionally, opportunities for improving collaboration were found, including the use of information and communication technology (ICT), data-driven policies, and enhancing the capacity of government officials in managing inter-agency relationships. The findings suggest that effective collaboration requires strengthened communication, more structured policy formulation, and improved coordination between central and regional governments. This study provides recommendations for improving the effectiveness of inter-agency collaboration to achieve more optimal and sustainable public policies. 
Co-Authors A Abd waris Halid A Jusriadi Andi Taufik Andy Chairuddin Asmiana Saputri Ilyas Fatmawati A Rahman Mita Arnika Muhammad Agus Muhammad Makka Arief Nasruddin Nasruddin Rizaputra Rizaputra Sahdan Mustari Sry Hasrini Suprianto Suprianto