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Shinta Oktaviana R
Nusamandiri University
Computer Science & IT

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ANALISA KEPUASAN PENGGUNA WEBSITE TOP UP VOUCHER GAMES ONLINE MENGGUNAKAN WEBQUAL 4.0 Shinta Oktaviana R; Rifqi Avriyansyah Prayudha
INTI Nusa Mandiri Vol. 18 No. 2 (2024): INTI Periode Februari 2024
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v18i2.5036

Abstract

The online gaming industry generates revenue through the sale of games that customers pay to play. In Indonesia, there are numerous programs that offer online game vouchers at different costs and with various payment options. The objective of this study is to identify the variables that influence user satisfaction on web applications that offer online game coupons. The study used the WebQual 4.0 methodology as a tool for evaluating the caliber of web apps. The research was conducted online via the Google Form application. The data collection period spanned from June 11, 2023 to June 29, 2023, and we got 130 respondents. The data was evaluated using descriptive statistical analysis with the aid of SPSS tools. The findings of this study indicate that the variable of Interaction Quality (X3) has a significant role in determining user satisfaction for online game voucher websites, however the factors of Usability (X1) and Information Quality (X2) do not exert any influence on user satisfaction. Therefore, this research shows that hypotheses H1 and H2 are rejected for all data groups. This research provides recommendations to online game voucher application owners to focus on interaction quality variables in further web application development.
PERANCANGAN SISTEM INFORMASI PENGARSIPAN SURAT MASUK DAN SURAT KELUAR PADA PABAN III/LATGA SOPS TNI Andri Januar; Yuri Warman; Shinta Oktaviana R
INTI Nusa Mandiri Vol. 20 No. 2 (2026): INTI Periode Februari 2026
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v20i2.7175

Abstract

The previously manual system at the Paban III/Latga Sops TNI posed several limitations, such as difficulties in document retrieval, risk of archive loss, and inefficiency in letter management. This study aims to design a structured and computerized information system for archiving incoming and outgoing mail documents. In this research, the software development method used is the Waterfall model, consisting of requirement analysis, system design, implementation, testing, and evaluation phases. The result is a web-based system built using PHP programming language and MySQL database, which effectively supports digital management of incoming and outgoing correspondence in a fast and well-documented manner. The system was tested using Black Box method and user acceptance questionnaires, showing that the application met the functional requirements and is feasible for use in the operational environment of Paban III/Latga Sops TNI.
Co-Authors Andri Januar Rifqi Avriyansyah Prayudha Yuri Warman