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All Journal Fundamental and Applied Management Journal
Anita
Universitas Muhammadiyah Palopo, Indonesia
Economics, Econometrics & Finance Social Sciences

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Human-Centered Digital Transformation in MSMEs: How Digital Capability Shapes Employee Digital Well-Being through Psychological Burden Anita; Salju; Andi Nadirah; Indrawan
Fundamental and Applied Management Journal Vol. 4 No. 3 (2026): September
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i3.1206

Abstract

This study examines how digital capability, represented by digital literacy and technology use, influences employee digital well-being through psychological burden in MSMEs. Using a quantitative cross-sectional design, data were collected from 506 MSME employees in South Sulawesi, Indonesia, and analyzed using Partial Least Squares Structural Equation Modeling. Digital literacy and technology use significantly improve employee digital well-being (DL → DWB: β = 0.312, p < 0.001; TU → DWB: β = 0.139, p = 0.002) and positively influence psychological burden. Psychological burden also significantly enhances digital well-being (PB → DWB: β = 0.238, p < 0.001) and mediates the relationships between digital capability and employee well-being (DL → PB → DWB: β = 0.067, p < 0.001; TU → PB → DWB: β = 0.065, p < 0.001). The study highlights psychological burden as an adaptive mechanism supporting employee resilience during digital transformation.
Co-Authors Andi Nadirah Indrawan Salju