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All Journal TEKNOLOGI: Jurnal Ilmiah Sistem Informasi Jurnal Informasi dan Komputer Law and Economics
Anderson, Kevin
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Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : Law and Economics

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Legal protection of consumers against e-commerce digital transactions review of state authority in guaranteeing citizens' constitutional rights Anderson, Kevin; Cornelis, Vieta Imelda; Marwiyah, Siti; Astutik, Sri
Law and Economics Vol. 19 No. 2 (2025): June: Law and Economics
Publisher : Institute for Law and Economics Studies

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Abstract

The rapid development of information and communication technology has transformed the trade sector through the emergence of digital transactions. In this context, there has been a shift in the relationship between businesses and consumers, giving rise to new challenges in consumer rights protection. The complexity and intensity of digital transactions open up opportunities for exploitative practices that harm consumers as the more vulnerable party. The main issue examined in this paper is how the state, from a constitutional law perspective, exercises its authority to ensure legal protection for consumers in digital transactions as part of fulfilling the constitutional rights of citizens. This study employs a normative legal method with a qualitative analytical approach, through literature review and grammatical and systematic legal interpretation. The results indicate that consumer protection in digital transactions is an integral part of the principles of the rule of law and human rights protection as stipulated in Article 28D paragraph (1) of the 1945 Constitution. The state is obligated to actively implement adaptive regulations, strong oversight, and consumer education to create a fair, safe, and sustainable digital trade ecosystem in accordance with the values of social justice and humanity as enshrined in Pancasila.
Co-Authors Chendra, Mikhael Cornelis, Vieta Imelda Kelvin Kelvin Kurniawan, Ricky Andi Siti Marwiyah SRI ASTUTIK Supriyanto Supriyanto Yudianto, Wahyu