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All Journal Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Rasyidah Mubarak
Kementerian Komunikasi dan Digital
Social Sciences

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OPTIMIZING TELECOMMUNICATIONS UTILIZATION THROUGH CENTRAL–REGIONAL SYNERGY IN INDONESIA’S USO AREAS Rasyidah Mubarak
Indonesian Journal of Social Sciences, Policy and Politics Vol. 4 No. 3 (2026): October 2026, Indonesian Journal of Social Sciences, Policy and Politics (IJSSP
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v4i3.217

Abstract

The development of telecommunications infrastructure in Indonesia's Universal Service Obligation (USO) areas has achieved substantial physical progress; however, this supply-side expansion has not been matched by productive utilization on the demand side. This study analyzes the gap between connectivity availability and productive digital utilization in USO areas during the 2024–2025 period, aiming to formulate the most viable policy alternative to address this discrepancy. The research employs an evidence-based policy analysis approach utilizing Multi-Criteria Decision Analysis (MCDA), assessed through the aggregated judgments of a cross-sectoral panel of seven key experts. The analysis reveals that a central-regional collaborative synergy model for digital literacy planning and implementation obtained the highest weighted score (3.84 out of 5.00) and maintained its first-rank position across extreme sensitivity-analysis scenarios. This study recommends institutionalizing synergy norms through a Norms, Standards, Procedures, and Criteria (NSPK) regulatory instrument, which can serve as a foundational basis for proposing Non-Physical Special Allocation Funds (DAK Non-Fisik). These findings theoretically contribute to digital inclusion literature and offer practical frameworks for collaborative governance in frontier regions
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