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All Journal JURNAL HOSPITALITI DAN PARIWISATA
Kalele, Selvie R
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Decision Sciences, Operations Research & Management

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ANALISIS KINERJA STAFF PURCHASING ACCOUNTING DEPARTEMEN DI HOTEL RADISSON BLU BALI ULUWATU Watuseke, Marsella Glorina; Lagarense, Bet El SIlisna; Putra, Dewa Kadek Surya; Kalele, Selvie R
HOSPITALITI DAN PARIWISATA Vol 9 No 2 (2026): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v9i2.168

Abstract

This study aims to analyze the performance of Purchasing Accounting Department staff at Radisson Blu Bali Uluwatu Hotel, to identify the internal and external factors influencing their performance, and to formulate recommendations for performance improvement, particularly in coordination with other departments. A descriptive qualitative method was employed, with data collected through observation, interviews, and documentationduring an on-the-job training placement at Radisson Blu Bali Uluwatu Hotel from February10 to July 10, 2025. The findings indicate that the quality of work produced by PurchasingAccounting staff is generally satisfactory, whereas the quantity of work completed andtimeliness remain suboptimal, largely due to a limited number of personnel who must alsohandle additional responsibilities. The main obstacles identified include a high volume ofpurchase requests from various operational departments, tight deadlines combined with strict demands for data accuracy, and communication and coordination challenges with both external vendors and internal departments. To improve performance, the study recommends the consistent application of the "7 Rights" principle (right quality, quantity, time, place, cost, source, and condition) as well as regular vendor evaluation to minimize the risk of supply failures.
Co-Authors Bet El Silisna Lagarense, Bet El Silisna Putra, Dewa Kadek Surya Watuseke, Marsella Glorina