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All Journal International Journal of Public Health Science (IJPHS)
Afif Wahyudi Hidayat
Medika Suherman University
Health Professions

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Empowering disaster volunteers through a web-based information system for health workforce and logistics coordination Emmelia Kristina Hutagaol; Afif Wahyudi Hidayat; Nico Suwarno; Nurali Nurali; Joao Manuel Correia Ximenes
International Journal of Public Health Science (IJPHS) Vol 15, No 3: September 2026
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v15i3.26973

Abstract

Digital transformation plays a critical role in strengthening disaster management systems, particularly in disaster-prone countries such as Indonesia. Despite the availability of several government-led digital platforms, limited systems integrate volunteer coordination, health workforce mapping, and logistics tracking within a unified framework. This study aimed to develop and evaluate a web-based information system designed to empower disaster volunteers by integrating volunteer profiling, healthcare human resource availability, logistics documentation, and public education features. A mixed-methods descriptive analytical design was employed. Qualitative data were collected through in-depth interviews to identify system requirements and operational challenges, while quantitative data were obtained from structured questionnaires completed by 71 of 75 health-background from TAGANA Rajawali Indonesia Foundation members and at least one disaster respon experience. Descriptive non-parametric analysis informed system design and feature prioritization. Results showed that 100% of respondents supported the development of a digital coordination platform, 94.7% preferred WhatsApp integration for communication, and 86.7% were willing to contribute as digital resource persons for public education. The developed system integrates real-time manpower mapping, logistics tracking, donation management, multimedia documentation, and reporting dashboards. This model addresses a critical gap in volunteer-centered digital disaster management and strengthens community-based preparedness by improving coordination efficiency, transparency, and public health resilience.
Co-Authors Emmelia Kristina Hutagaol Joao Manuel Correia Ximenes Nico Suwarno Nurali Nurali