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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Industrial & System Engineering Journals (ISEJOU)
Henry Galajaya
Universitas Katolik Darma Cendika
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Public Health Transportation

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Pengendalian Kualitas Sablon DTF Menggunakan DMAIC-FMEA pada UMKM Surabaya Henry Galajaya; Credendo Elfrain Arely
Industrial & System Engineering Journals (ISEJOU) Vol. 4 No. 2 (2026): ISEJOU, Vol 4, No 2 Juni 2026
Publisher : Universitas Katolik Darma Cendika

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Abstract

The Direct to Film (DTF) printing industry in Micro, Small, and Medium Enterprises (MSMEs) faces challenges in maintaining product quality consistency due to production process variations that may cause defects. This study aims to control the quality of DTF printing production processes through the integration of Define, Measure, Analyze, Improve, Control (DMAIC) and Failure Mode and Effect Analysis (FMEA) methods. The research was conducted at a DTF printing MSME in Surabaya using a quantitative approach based on production and defect data. The DMAIC stages were applied to identify quality problems, measure process capability, analyze root causes, and develop improvement recommendations, while FMEA was used to prioritize risks based on the Risk Priority Number (RPN). The results showed a total production of 3,857 units with 464 defective units. Process capability analysis resulted in a DPMO value of 24,060.2 and a sigma level of 3.49. Based on the FMEA analysis, the highest improvement priority was identified in the failure mode of suboptimal curing temperature with an RPN value of 252. The integration of DMAIC-FMEA provides a systematic approach to determining improvement priorities and enhancing the quality control of DTF printing processes in MSMEs.
PENDAMPINGAN DIGITAL MARKETING UNTUK MENINGKATKAN PENJUALAN UMKM PAROKI Agrienta Bellanov; Desrina Yusi Irawati; Henry Galajaya
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 7 No. 5 (2026): Vol. 7 No. 5 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v7i5.59794

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan kemampuan pelaku UMKM Paroki Ratu Maria Redemptor Mundi Surabaya dalam menerapkan strategi digital marketing secara sederhana, terencana, dan berkelanjutan. Permasalahan utama mitra adalah pemasaran yang masih bersifat konvensional, rendahnya literasi digital, belum optimalnya penggunaan media sosial, serta belum tersedianya konten promosi yang konsisten. Kegiatan dilaksanakan melalui tahapan sosialisasi, pelatihan, penerapan teknologi, pendampingan, evaluasi, dan perancangan keberlanjutan program. Peserta dilatih mengenali konsep dasar digital marketing, membuat akun media sosial bisnis, menyusun konten promosi, menggunakan WhatsApp Business, serta memahami pemanfaatan marketplace sebagai kanal pemasaran. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta terhadap pemasaran digital, tersusunnya strategi promosi sederhana, dan meningkatnya kesiapan UMKM dalam memanfaatkan media digital untuk memperluas jangkauan pasar. Pendampingan ini memberikan kontribusi praktis bagi UMKM dalam membangun identitas usaha, meningkatkan visibilitas produk, dan mengurangi ketergantungan pada pemasaran dari mulut ke mulut. Kegiatan ini penting sebagai langkah awal penguatan daya saing UMKM berbasis teknologi tepat guna.
Co-Authors Credendo Elfrain Arely Desrina Yusi Irawati