Domestic conflict remains a leading cause of divorce in Indonesia, promting the Ministry of Religious Affairs to establish Pusaka Sakinah (the Familiy Sakinah Server Center) as a preventive and mediating institution within Kantor Urusan Agama (KUA). This study examines the role and function of Pusaka Skainah at the KUA of Mandiangin Koto Selayan, Bukittinggi, in resolving domestic conglicts, and evaluates the effectiveness of it’s implementation. It aims to identify how the program operetes and to assess it’s effectiveness using Soerjono Soekanto’s legal efeectiveness theory, covering the factors of legal rules, law enforcement officers,facilities, society, and culture. This research employs a qualitative field-research method with a descriptive approach, using interview, observation, and documentation techniques, with the officiants (penghulu) as primary informants. The findings show that Pusaka Sakinah has carried out it’s funcyion through consultation, mediation, and marriage guidance services, supported by adequate institusional and human resources. However, the program has not been fully effective, primarily due to low community participation, the absence of a standardized documentation system, limited certified mediators, and the lack of a standard operating procedure for consultation services. These findings contribute theoretically by reinforcing Soerjono Soekanto’s effectiveness framework and practically by informing policy improvements for KUA and the Ministry of Religious Affairs.
Domestic conflict remains a leading cause of divorce in Indonesia, promting the Ministry of Religious Affairs to establish Pusaka Sakinah (the Familiy Sakinah Server Center) as a preventive and mediating institution within Kantor Urusan Agama (KUA). This study examines the role and function of Pusaka Skainah at the KUA of Mandiangin Koto Selayan, Bukittinggi, in resolving domestic conglicts, and evaluates the effectiveness of it’s implementation. It aims to identify how the program operetes and to assess it’s effectiveness using Soerjono Soekanto’s legal efeectiveness theory, covering the factors of legal rules, law enforcement officers,facilities, society, and culture. This research employs a qualitative field-research method with a descriptive approach, using interview, observation, and documentation techniques, with the officiants (penghulu) as primary informants. The findings show that Pusaka Sakinah has carried out it’s funcyion through consultation, mediation, and marriage guidance services, supported by adequate institusional and human resources. However, the program has not been fully effective, primarily due to low community participation, the absence of a standardized documentation system, limited certified mediators, and the lack of a standard operating procedure for consultation services. These findings contribute theoretically by reinforcing Soerjono Soekanto’s effectiveness framework and practically by informing policy improvements for KUA and the Ministry of Religious Affairs.