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All Journal Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis
Hastin Umi Anisah
Department of Management, Lambung Mangkurat University, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Public Sector Employee Performance Under WFH: Work-Family Conflict and Work-Life Balance Mediation Yemima Grace Tangke; Hastin Umi Anisah; Dahniar; Rini Rahmawati
Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 4 (2026): August
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM), STIE Krakatau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61401/relevansi.v10i4.475

Abstract

This study investigates the direct effects of working from home and work-family conflict on employee performance and assesses whether work-life balance has those effects among civil servants at Regional Office VIII of BKN Banjarbaru. A quantitative explanatory survey was conducted with 58 participants. The constructs were measured on a five-point Likert scale and estimated using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4. Working from home positively predicted both work-life balance and employee performance, whereas work-family conflict had significantly negative relationships with the two outcomes. Work-life balance positively affects employee performance and significantly mediates the paths from both antecedent variables. Flexible working can strengthen performance when employees can coordinate occupational and personal roles; competing work and family demands have the opposite effect because they undermine this balance. The model extends public-sector human resource management research by identifying work-life balance as a psychological and behavioral process connecting work arrangements, role conflict, and employee performance. The evidence was drawn from a single institution and a modest sample. Broader institutional coverage and additional explanatory variables should be considered in future research.
Co-Authors Dahniar Rini Rahmawati Yemima Grace Tangke