Wisard Widsli Kalengkongan
Program Studi Sistem Informasi, Jurusan Matematika, Fakultas Matematika dan Ilmu Pengetahuan Alam, Universitas Sam Ratulangi, Manado, Indonesia

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Development Of The SI LAPOR Website As An Aspirations And Complaint Platform To Support The Integrity Zone At The Faculty Of Mathematics And Natural Sciences, Sam Ratulangi University Indy Zaskia Putri Moki; Chriestie Ellyanne Juliet Clara Montolalu; Wisard Widsli Kalengkongan
International Journal of Health Engineering and Technology Vol. 5 No. 3 (2026): Vol. 5 No. 3 SEPTEMBER 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v5i3.1127

Abstract

This study aims to develop the SI LAPOR! website as a web-based platform for student aspirations and complaints to support the implementation of the Integrity Zone at the Faculty of Mathematics and Natural Sciences, Sam Ratulangi University. The system was developed using a qualitative system development approach with the Agile Scrum framework, including requirements analysis, system design, implementation, testing, and evaluation. The website was built using PHP, MySQL, HTML, CSS, and JavaScript and supports three user roles: reporters (students and lecturers), administrators, and designated officers. Key features include complaint submission, anonymous and sensitive reporting, report status tracking, an aspiration forum with like and comment features, activity history, and a digital bulletin board. System evaluation was conducted using Black-box Testing and User Acceptance Testing. The results show that all core features functioned as expected and were positively evaluated by users. Therefore, the SI LAPOR! website provides an effective, transparent, and well-documented platform for managing aspirations and complaints while supporting integrity-driven campus services.