Sitna Hadija Silawane
Program Magister Akuntansi, Program Pascasarjana, Universitas Muslim Indonesia

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IMPLEMENTASI CORETAX DAN DAMPAKNYA TERHADAP KEMUDAHAN PENGGUNAAN LAYANAN PAJAK BAGI WAJIB PAJAK BADAN: STUDI KASUS PADA PT. PRIMA KONSTRUKSI Sitna Hadija Silawane; Asri Ady Bakri; Muhammad Nur
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 5 No 2 (2026): Hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v5i2.489

Abstract

This study aims to analyze the implementation of Coretax and its impact on the ease of using tax services for corporate taxpayers at PT. Prima Konstruksi. This research employed a qualitative approach using a phenomenological method to explore users' experiences in implementing the digital tax administration system. Data were collected through observations, in-depth interviews, and documentation involving informants directly engaged in the company's tax administration activities. The findings indicate that the implementation of Coretax significantly improves the ease of tax administration by integrating various tax services into a single digital platform. The system enhances reporting efficiency, accelerates administrative processes, minimizes data entry errors, and facilitates monitoring of corporate tax obligations. Furthermore, Coretax reduces dependence on multiple tax applications previously used separately. However, several challenges were identified during the early implementation stage, including server disruptions, system adjustments, and the need for user adaptation to the new procedures. Overall, the implementation of Coretax has positively influenced the ease of tax services and has the potential to improve corporate taxpayer compliance.