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All Journal Almana : Jurnal Manajemen dan Bisnis
Yoseva Maria Pujirahayu Sumaji
Universitas Ciputra
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Effect of Compensation and Working Hours on Turnover Intention Through Job Satisfaction as a Mediating Variable Dahlia Sihombing; Yoseva Maria Pujirahayu Sumaji
Almana : Jurnal Manajemen dan Bisnis Vol. 10 No. 2 (2026): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v10i2.3038

Abstract

The rapid growth of Bali’s villa accommodation sector has intensified competition among property management companies, particularly in maintaining employee retention and service quality. This study examines the effects of compensation and working hours on turnover intention through job satisfaction among operational employees in a Bali villa property management company. The study applies Social Exchange Theory to explain employee responses toward organizational treatment. A quantitative method was utilized by gathering survey information from 242 active employees. The collected information was examined through Partial Least Squares Structural Modeling (PLS-SEM) with the help of SmartPLS4. The findings indicate that compensation and working hours significantly influence job satisfaction and turnover intention. Job satisfaction plays a crucial role in influencing the connection between pay, hours worked, and the desire to leave the job. The study highlights the importance of fair compensation systems, balanced workloads, and flexible working arrangements in improving employee satisfaction and reducing turnover intention within Bali’s hospitality industry.
Co-Authors Dahlia Sihombing