Irma Indriana
Universitas Islam Negeri Kiai Ageng Muhammad Besari Ponorogo

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The Influence of Reputation and Transparency on Digital Zakat Payment Behavior through Muzakki Trust Irma Indriana; Muhtadin Amri
Al-Urban: Jurnal Ekonomi Syariah dan Filantropi Islam Vol. 10 No. 1 (2026)
Publisher : Universitas Muhammadiyah Prof. DR. HAMKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/alurban_vol10.i1/23818

Abstract

The development of information technology is driving the transformation of zakat payments through digital platforms. This study aims to analyze the influence of institutional reputation and information transparency on digital zakat payment behavior, with zakat payers' trust as a mediating variable. The study used a quantitative approach with a purposive sampling technique involving 100 respondents who use digital zakat services. Data were collected through questionnaires and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results show that institutional reputation and information transparency have a positive effect on zakat payers' trust. Institutional reputation and zakat payers' trust also influence digital zakat payment behavior, while information transparency has no direct effect. Zakat payers' trust mediates the influence of institutional reputation on digital zakat payment behavior. This study emphasizes the importance of reputation and trust in increasing the use of digital zakat services.