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Patwah Febrian Ahzari
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Computer Science & IT

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Efektivitas Sistem Informasi Pendaftaran Online Pasien Melalui Mobile JKN Ahmad Rifky; Sry Hendros; Patwah Febrian Ahzari
Jurnal Publikasi Teknik Informatika Vol. 5 No. 3 (2026): Jurnal Publikasi Teknik Informatika
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupti.v5i3.7995

Abstract

This study aims to analyze the effectiveness of the online patient registration information system through Mobile JKN in first-level health facilities in Bulukumba Regency. The study uses a descriptive quantitative approach with a cross-sectional design. The research sample was selected using the purposive sampling technique, while data collection was carried out through a Likert scale questionnaire to 39 respondents who were students from the Bina Adinata Institute of Technology and Business. The data was analyzed using descriptive analysis by calculating the average value of each indicator. The results of the study showed that the effectiveness of the online registration information system through Mobile JKN obtained an overall average score of 4.07 with the category of agree. The indicator of saving time for the registration process obtained the highest score (4.26), followed by increased user productivity (4.12), process automation level (4.00), ease of use of the system (3.99), and optimal use of network and server resources (3.95). These findings show that Mobile JKN has made a positive contribution to improving the efficiency of the registration process, ease of access to services, and user productivity, although improving the quality of network infrastructure and optimizing the system is still needed to support more effective services.
Co-Authors Ahmad Rifky Sry Hendros