Rahma Puspa Dewi
Program Studi Manajemen, Fakultas Bisnis, Hukum dan Ilmu Sosial, Universitas Muhammadiyah Sidoarjo,

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Instagram Sales and Branding Strategies in Building Experiential Value for Kopi Luwak Cikole Lembang Consumers: Strategi Penjualan dan Branding Instagram dalam Membangun Experiential Value pada Konsumen Kopi Luwak Cikole Lembang Aidah Safira Maharani; Septy Eka Cahyani; Rahma Puspa Dewi; Avril Ravelia; Sumartik
Procedia of Social Sciences and Humanities Vol. 9 No. 1 (2026): International Conference of Fostering Sustainable Economic Growth and Innovatio
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/cqnvab82

Abstract

General Background The contemporary coffee industry experiences rapid growth, transforming coffee into an essential lifestyle and experiential product worldwide. Specific Background This qualitative descriptive study examines the sales and Instagram branding strategies implemented by CV Kopi Luwak Cikole Lembang to build consumer experiential value. Knowledge Gap Research analyzing how Instagram branding and sales strategies collectively construct consumer experiential value while addressing out-of-region purchasing barriers remains limited. Aims This study aims to analyze sales and Instagram branding strategies in building consumer experiential value and to understand out-of-region consumer acquisition obstacles. Results Findings indicate that Instagram functions as a primary medium for building brand identity and generating consumer interest through visual content, while limited e-commerce sales channels hinder out-of-region consumers from acquiring products and achieving optimal experiential value. Novelty This research reveals that digital branding visibilities must integrate directly with accessible e-commerce channels to convert online consumer interest into optimal experiential value. Implications These insights suggest developing digital sales channels integrated with Instagram branding strategies to expand market access and enhance experiential value. Highlights: Instagram serves as a primary medium for establishing brand identity and generating consumer interest via visual content showcasing product uniqueness. Experiential value formation encompasses aesthetics, playfulness, service excellence, and consumer return on investment dimensions. Limited e-commerce sales channels hinder out-of-region consumers from acquiring products, necessitating integrated digital sales development. Keywords: Sales Strategy, Instagram Branding, Experiential Value, Local Coffee, Digital Marketing