Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Law and Democracy Insight
Muhammad Belayet Hossain
Curtin University Malaysia, Sarawak

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Citizen Participation and Democratic Governance in Public Service Delivery: A Legal Perspective from Indonesia Mohammad Abdul Matin Chowdhury; Muhammad Belayet Hossain
Law and Democracy Insight Vol. 2 No. 1 (2024): June 2024
Publisher : Integra Academic Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63208/21015-323

Abstract

Citizen participation has become an essential component of democratic governance because it enables citizens to engage directly in public decision-making, monitor public institutions, provide constructive feedback, and contribute to continuous public service improvement. This study examines citizen participation and democratic governance in public service delivery through a qualitative normative juridical method based on Law Number 25 of 2009 concerning Public Services, Law Number 14 of 2008 concerning Public Information Disclosure, and Law Number 30 of 2014 concerning Government Administration. Using the normative juridical method, relevant legal materials, statutory regulations, and legal principles were systematically analyzed to evaluate the relationship between citizen participation and public service governance. The findings show that citizen participation, transparency, and administrative accountability collectively strengthen democratic governance by improving public service quality, institutional responsiveness, policy effectiveness, and public trust. The study concludes that effective public service governance requires active citizen engagement, broad access to information, transparent decision-making, and accountable administrative institutions to support inclusive, participatory, responsive, and sustainable governance in Indonesia.
Co-Authors Mohammad Abdul Matin Chowdhury