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All Journal Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang
Aprila Elisa
Universitas Tanjungpura Pontianak
Education Social Sciences

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EFEKTIVITAS PENGELOLAAN PENGADUAN PELAYANAN PUBLIK PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN MELAWI Aprila Elisa
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 24 No 2 (2026): FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas K
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v24i2.2037

Abstract

Waste management in Ngabang District, Landak Regency, has become a primary concern for the local government due to increasingly complex challenges. The rising volume of waste due to population growth and economic activities, limited infrastructure, and low public awareness regarding waste disposal are key issues that need urgent resolution. The Landak Regency Government has issued Regional Regulation No. 3 of 2015 on Waste Management; however, its implementation remains suboptimal. Various obstacles persist, including institutional weaknesses, limited understanding among stakeholders, and challenges in on-the-ground application. This research aims to analyze the implementation of waste management policies in Ngabang District using Charles O. Jones' theoretical framework, which emphasizes three main variables: organization, interpretation, and application. Through a qualitative approach, this study will deeply explore the organizational structure and coordination among relevant agencies, the extent of understanding and consistency in interpretation among implementers and the community, as well as the policy application process on the ground, including technical and operational challenges faced. The research findings indicate that, organizationally, the structure of the Landak Regency Environmental Agency (DLH) is clear but hindered by limited infrastructure and budget constraints. In terms of interpretation, the DLH has conducted socialization efforts, though their frequency and intensity remain limited, resulting in uneven public understanding of the policy. Regarding application, policy implementation is suboptimal due to an imbalance between waste volume and transportation capacity, as well as the application of administrative sanctions, which are still limited to warnings.
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