Shifa Defina Putri
Management Study Program, Faculty of Economics and Business, Swadaya Gunung Jati University, Cirebon, Indonesia

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Digital Academy Training and Work Synergy Among Fresh Graduate Hires at Bank Mandiri Cirebon: A Second-Order SEM Approach Shifa Defina Putri; Anna Suzana
International Journal of Business, Economics, and Social Development Vol. 7 No. 4 (2026): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v7i4.1305

Abstract

The research goals to analyze the affect of My Digital Academy (MDA) Training Program as an early hiring strategy for fresh graduates on employee work synergy at Bank Mandiri in Cirebon City using a second order model approach with Integrated Organizational construct comprising three dimensions: MDA Training Program, Work Readiness, and Organizational Socialization. The research employs a quantitative approach utilizing a survey method with 107 Bank Mandiri employees in Cirebon who participated in the MDA program. Data analysis utilizes two-stage Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 to test the formative second order model. This outcomes demonstrate that Integrated Organizational has a significant positive affect on Work Synergy (β = 0.609, p < 0.05) with a large affect size (f² = 0.589). Organizational Socialization contributes the most (outer weight = 0.640), followed by Work Readiness (0.500) and MDA Training Program (0.473). The model exhibits moderate explanatory power (R² = 0.384) and good predictive relevance (Q² = 0.347). The study contributes to HRM literature by integrating three organizational dimensions into a single formative second order construct to predict work synergy. The two-stage PLS-SEM approach enables identification of unique contributions of each dimension in forming organizational integration, which has been underexplored in the context of early hiring programs in Indonesia's banking industry. HR managers should prioritize organizational socialization programs in fresh graduate onboarding, integrating them with technical training and work readiness development. Bank Mandiri is advised to develop structured mentoring programs and buddy system mechanisms that support cultural adaptation of new employees, and design MDA training that focuses not only on technical competencies but also facilitates understanding of organizational values and culture.