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All Journal Jurnal Teknologi Dan Sistem Informasi Bisnis
Ardi Pratama
Sistem Informasi, Fakultas Teknik dan Informatika, Universitas Bina Sarana Informatika

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Digitalisasi Layanan Pengajuan Bantuan Bencana Berbasis Website pada Suku Dinas Sosial Jakarta Barat Andriansah .; Ardi Pratama; Afika Ariyani; Chika Putri Amelia
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol. 8 No. 3 (2026): Juli 2026
Publisher :  Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v8i3.159

Abstract

The disaster relief application process at the West Jakarta Social Services Sub-Department is still carried out manually using Microsoft Excel and WhatsApp, which causes delays in data processing, difficulties in monitoring application status, data duplication, and unintegrated information management. This study aims to accelerate the disaster relief application process, make it easier for the public to apply for and monitor the status of applications online, reduce waiting time for aid disbursement, and improve the efficiency of data management by staff. The method used is Agile, with an iterative and incremental approach covering the stages of Requirement Gathering, Planning, Design, Development, Testing, and Release and Maintenance. The result of this research is a website-based disaster relief application information system that provides staff registration and login, relief applications, victim data entry, document uploads, report monitoring, status updates, account approval, master data management, a statistics dashboard, and PDF report generation. Black Box Testing shows that all system functions run according to requirements. The developed system is thereby able to improve efficiency, accuracy, transparency, and service quality in the process of applying for and managing disaster relief at the West Jakarta Social Services Sub-Department.
Co-Authors Afika Ariyani Andriansah . Chika Putri Amelia