Abdul Haris
Universitas Wira Bhakti, Makassar

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The Role of Marketing Research in Understanding Consumer Behavior and Preferences Abdul Haris
Advances in Business & Industrial Marketing Research Vol. 2 No. 2 (2024)
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/abim.v2i2.259

Abstract

The research aims to explore the transformative impact of digital channels and online platforms on contemporary consumer behavior, with a focus on understanding the role of social media and personalized marketing strategies. Employing a comprehensive research design, the study integrates insights from diverse disciplines, including consumer psychology, digital analytics, and economic considerations. Methodologically, a systematic literature review and qualitative analysis are conducted to synthesize findings from recent research studies, providing a nuanced understanding of the dynamics shaping consumer-brand interactions in the digital age. The findings highlight the significance of digital channels in reshaping consumer preferences and purchasing decisions, emphasizing the role of social media platforms and personalized experiences in driving brand engagement and loyalty. Implications for businesses include the necessity to adopt digital-first approaches, leverage advanced analytics tools, and prioritize consumer-centric strategies to remain competitive in the evolving marketplace. Additionally, the study underscores the importance of interdisciplinary perspectives and ongoing research efforts to explore emerging trends and technologies that continue to shape consumer behavior and market dynamics.
Marketing Knowledge Management Analysis to Drive Innovation and Effective Decision Making Abdul Haris
Advances in Business & Industrial Marketing Research Vol. 3 No. 1 (2025)
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/abim.v3i1.415

Abstract

Purpose: This study explores the strategic role of knowledge management (KM) in driving innovation and supporting effective marketing decision-making. By examining the integration of advanced technologies such as artificial intelligence (AI), machine learning (ML), and big data analytics, this research addresses the intersection of KM, innovation, and strategic marketing practices to provide actionable insights for organizations. Research Design and Methodology: The study employs a systematic literature review (SLR) approach to synthesize existing research on KM's application in marketing. It analyzes peer-reviewed journals and scholarly articles published after 2018 to identify patterns, challenges, and opportunities. The analysis focuses on bridging theoretical frameworks with practical applications to reveal KM's transformative potential in modern marketing. Findings and Discussion: The research highlights KM's capacity to transform raw data into actionable insights, enabling organizations to anticipate consumer needs, adapt to dynamic market changes, and develop innovative strategies. It also identifies the critical role of collaboration, leadership, and organizational culture in ensuring KM's effectiveness. Additionally, the study discusses challenges such as resistance to change and the need for digital infrastructure and training. The findings emphasize the synergistic relationship between KM and digital technologies in fostering sustainable competitive advantage. Implications: This research provides practical guidance for organizations to enhance marketing performance through KM. It recommends investing in advanced technologies, cultivating a knowledge-sharing culture, and fostering leadership-driven initiatives. These strategies can drive innovation, improve decision-making, and ensure organizational sustainability in competitive markets.