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All Journal Sinov : Media Informasi Penelitian Kabupaten Semarang
Indra Galih Setia Wati
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Analisis Penerapan Standard Operating Procedure Pelayanan Breakfast Buffet di Four Star By Trans Hotel Renon Made Arya Astina; I Wayan Kiki Sanjaya; Indra Galih Setia Wati
Media Informasi Penelitian Kabupaten Semarang Vol. 5 No. 2 (2023): Desember: Media Informasi Penelitian Kabupaten Semarang
Publisher : Badan Perencanaan Pembangunan, Riset dan Inovasi Daerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sinov.v5i2.678

Abstract

The role of Standard Operating Procedures in ensuring the smooth execution of tasks is a significant focus for many hotels. This research aims to investigate the implementation of standard operating procedures in the breakfast service provided by waiters/waitresses in the buffet service at Four Star By Trans Hotel Renon. Data collection methods employed in this study include observation, interviews, and documentation. The gathered data is subsequently analyzed using a Qualitative Descriptive approach. The findings of this research provide insights into the effectiveness and consistency of implementing SOPs in breakfast services. The findings from this study can make a valuable contribution to Four Star By Trans Hotel Renon in ensuring that their SOPs are executed effectively and in accordance with standards.
Co-Authors Astina, Made Arya Sanjaya, I Wayan Kiki