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p-Index From 2021 - 2026
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All Journal Jurnal Publikasi Ilmu Manajemen
Alvito Dianokta
Universitas Pamulang
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analisis Pengaruh Suku Bunga terhadap Penurunan Permintaan Kredit Bank di Indonesia pada Bank BRI: Studi Kasus: PT Bank Rakyat Indonesia (Persero) Tbk. Periode 2020-2024 Alvito Dianokta; Galang Romadon; Ridwan Ardiansyah; Ravenna Zahra; Widia Rahmawati; Rudi Sanjaya
Jurnal Publikasi Ilmu Manajemen Vol. 5 No. 2 (2026): Juni: Jurnal Publikasi Ilmu Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupiman.v5i2.6350

Abstract

This study examines the effect of interest rates on the decline in credit demand at PT Bank Rakyat Indonesia (Persero) Tbk. (BRI), the largest bank in Indonesia with a focus on the Micro, Small, and Medium Enterprises (MSME) segment. Using a qualitative-descriptive approach with secondary data analysis from BRI's annual reports for the 2020–2024 period, Bank Indonesia (BI) data, and Financial Services Authority (OJK) publications, this study finds that the increase in BI Rate from 3.50% (2021) to 6.25% (2024) significantly impacted BRI's credit growth. BRI's credit growth, which previously reached 13.01% yoy (2022) and 12.50% yoy (2023), slowed substantially to only 6.97% yoy in 2024 below the management's target of 10%–12%. From a service management perspective, the increase in BRI's Prime Lending Rate (SBDK) for the corporate segment from 7.25% (2021) to 8.50% (2024) and the retail segment from 7.50% to 8.75% reduces the perceived value of BRI's credit services to borrowers and encourages wait-and-see behavior from corporate and MSME customers. Managerial implications suggest that BRI needs to strengthen value-based service strategies, accelerate digital transformation, and innovate in credit product design to maintain competitiveness amid high interest rate pressures.
Co-Authors Galang Romadon Ravenna Zahra Ridwan Ardiansyah Rudi Sanjaya Widia Rahmawati