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All Journal Jurnal Ilmu Ekonomi dan Bisnis
Nadya Zahra Alifia
Universitas Negeri Medan (UNIMED)
Economics, Econometrics & Finance

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Sistem Kearsipan pada Bagian Kepegawaian PDAM Tirtanadi Cabang Tuasan Indah Sari Sagala; Nadya Zahra Alifia; Cah Ayu Mulia; Oktavia Enjel Ira Malau; Farrel Ardhan Theo P
Jurnal Ilmu Ekonomi dan Bisnis Vol 4 No 2 (2026): Oktober, Jurnal Ilmu Ekonomi dan Bisnis
Publisher : Perkumpulan Konsultan Manajemen Pendidikan Indonesia (PKMPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65510/jieb.v4i2.384

Abstract

This study aims to examine the correspondence management and archiving system implemented in the Personnel Division of PDAM Tirtanadi (Tuasan Branch), specifically regarding the handling of incoming and outgoing mail, as well as document storage and retrieval. The study employs a qualitative descriptive method, with data collected through semi-structured interviews with staff members of the Personnel Division. The data were analyzed descriptively by categorizing information based on correspondence and archiving management aspects. The results indicate that correspondence and archive management is conducted using a hybrid approach combining manual and digital systems. Manual management involves logging correspondence, management disposition, storing physical documents, and organizing archives primarily by reference number. Meanwhile, digital management involves scanning documents and storing copies on computers. Archive management is also distributed across individual work units rather than being centralized in a single division. Although technology has been adopted, the digital archiving system is not yet fully integrated, as the previously used application did not operate effectively. The study demonstrates that the archiving system at the Personnel Division of PDAM Tirtanadi (Tuasan Branch) continues to combine physical and digital archive management to support administrative activities.
Co-Authors Cah Ayu Mulia Farrel Ardhan Theo P Indah Sari Sagala Oktavia Enjel Ira Malau