<![CDATA[Working students face dual demands to fulfill academic and work responsibilities simultaneously. This condition may generate work-study conflict when demands in one role interfere with the fulfillment of demands in the other role. This study aims to analyze the forms, contributing factors, impacts, and management strategies of work-study conflict among working students in Medan City. A descriptive qualitative approach was employed. Informants were selected purposively, and data were collected through in-depth interviews, observation, and documentation. The findings indicate that conflict primarily occurs through schedule clashes, limited study time, work demands, physical and emotional fatigue, and decreased academic motivation. These conditions affect students’ ability to complete academic assignments, prepare for academic activities, and maintain engagement in the educational process. Students manage the conflict through time management, priority setting, adjustment of work activities, self-regulation, and social support. The study emphasizes the need for adaptive academic support for working students through time-management guidance, academic communication, and flexible environments that accommodate work and educational demands. These findings are relevant to higher education institutions in developing responsive educational services that recognize students’ responsibilities and conditions. ABSTRAK Mahasiswa yang bekerja menghadapi tuntutan ganda untuk memenuhi kewajiban akademik dan pekerjaan secara bersamaan. Kondisi tersebut dapat memunculkan work-study conflict ketika tuntutan pada satu peran menghambat pemenuhan tuntutan pada peran lainnya. Penelitian ini bertujuan menganalisis bentuk, faktor pemicu, dampak, dan strategi pengelolaan work-study conflict pada mahasiswa bekerja di Kota Medan. Penelitian menggunakan pendekatan kualitatif deskriptif. Informan dipilih secara purposive dan data diperoleh melalui wawancara mendalam, observasi, serta dokumentasi. Hasil penelitian menunjukkan bahwa konflik terutama berupa benturan jadwal, keterbatasan waktu belajar, beban pekerjaan, kelelahan fisik dan emosional, serta menurunnya motivasi belajar. Kondisi tersebut berdampak pada keterbatasan penyelesaian tugas, kesiapan mengikuti kegiatan akademik, dan keberlangsungan keterlibatan mahasiswa dalam proses pendidikan. Mahasiswa menghadapi konflik melalui manajemen waktu, penentuan prioritas, penyesuaian aktivitas kerja, pengendalian diri, dan dukungan sosial. Penelitian ini menegaskan perlunya dukungan akademik yang adaptif bagi mahasiswa bekerja, terutama melalui pendampingan manajemen waktu, komunikasi akademik, dan lingkungan yang memungkinkan penyesuaian tuntutan kerja dengan kebutuhan pendidikan. Temuan ini relevan bagi perguruan tinggi dalam merancang layanan pendidikan yang responsif terhadap keragaman kondisi dan tanggung jawab mahasiswa.]]>
