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All Journal Journal of Management and Creative Business
Muhammad Ramli Zainul Abidin
Universitas Muhammadiyah Jakarta
Decision Sciences, Operations Research & Management

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Pengaruh Kepemimpinan dan Kepercayaan Organisasi terhadap Loyalitas Karyawan dengan Penghargaan sebagai Variabel Moderasi di PT Genindo Berkat Utama Muhammad Ramli Zainul Abidin; Nur Asni Gani
Journal of Management and Creative Business Vol. 4 No. 4 (2026): Oktober : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v4i4.8056

Abstract

Employee loyalty is a very fundamental aspect in supporting the sustainability of an organization. However, there is still a phenomenon of low loyalty, indicated by a high desire to change jobs, so it is necessary to manage leadership, trust, and recognition. This study examines the relationship between these variables at PT Genindo Berkat Utama. The study aims to analyze the influence of leadership and trust on employee loyalty with recognition as a mediating variable. The research uses a quantitative approach. Data was collected through questionnaires from 100 employees selected using a simple random sampling technique. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). Research results show that leadership and trust don’t have a direct impact on loyalty. But, leadership and trust do have a significant positive effect on recognition, and recognition has a significant positive effect on loyalty. Besides that, recognition has been proven to act as a significant mediator for the effect of leadership and trust on loyalty. These findings confirm that recognition is an important mechanism for increasing employee loyalty at PT Genindo Berkat Utama.
Co-Authors Nur Asni Gani