Article Per Year (5 Year)
p-Index From 2021 - 2026
0.92
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This Author published in this journals
All Journal Kriez Academy
Endang Ruchiyat
STIE Ekuitas, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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 1 
Corporate Social Responsibility as a Marketing Strategy for Community Trust Building Arif Budi Raharja; Endang Ruchiyat
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 5 (2025): Kriez Academy - May
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Corporate Social Responsibility as a Marketing Strategy for Community Trust Building has practical relevance for communityfacing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In community trust building, managers must coordinate environmental and social impacts, claims, commitments, material topics, stakeholder feedback, and corrective action while responding to expectations from organizations, local communities, employees, suppliers, regulators, and civil-society groups. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or symbolic consultation. Aims: This article develops a capability-based framework explaining how corporate social responsibility as a marketing strategy may contribute to trust, credibility, and relationship stability. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: impact and claim relevance, evidence and transparency, stakeholder dialogue, and follow-through and learning. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Building Institutional Trust Through Transparent Financial Governance in Cooperatives Endang Ruchiyat; Faisal Matriadi
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 9 (2025): Kriez Academy - September
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Building Institutional Trust Through Transparent Financial Governance in Cooperatives has practical relevance for communityfacing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In transparent financial governance in cooperatives, managers must coordinate service promises, account information, pricing or margin rules, repayment arrangements, complaints, and digital transactions while responding to expectations from members, frontline employees, managers, and community partners. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or over-reliance on digital channels. Aims: This article develops a capability-based framework explaining how building institutional trust may contribute to trust, credibility, and relationship stability. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: transparent value and terms, reliable service execution, member voice and response, and learning from member behavior. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Employer Branding Strategy for Talent Retention in Social Enterprises Nyoman Dwika Ayu Amrita; Endang Ruchiyat
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 12 (2025): Kriez Academy - December
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Employer Branding Strategy for Talent Retention in Social Enterprises has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In social enterprises, managers must coordinate roles, workloads, skills, performance expectations, career opportunities, leadership routines, and employee voice while responding to expectations from employees, supervisors, managers, volunteers, and partner organizations. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or overload. Aims: This article develops a capability-based framework explaining how employer branding strategy for talent retention may contribute to capability, engagement, and commitment. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: role and expectation clarity, capability through practice, supportive leadership and voice, and recognition and continuity. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Digital Adoption Barriers Among Traditional Community Cooperatives Endang Ruchiyat; Nazhira Nindya Padma Hanuun
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 3 No. 04 (2026): Kriez Academy - April
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Digital Adoption Barriers Among Traditional Community Cooperatives has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In traditional community cooperatives, managers must coordinate digital workflows, data definitions, user access, platform rules, support processes, and security controls while responding to expectations from users, staff, managers, technology partners, and community organizations. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or fragmented records. Aims: This article develops a capability-based framework explaining how digital adoption barriers may contribute to adoption, continued use, and inclusion. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: readiness and problem fit, process and data integration, assisted adoption and inclusion, and learning and governance. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Digital Communication Strategy for Strengthening Community Institutional Trust Endang Ruchiyat; Anggun Yolistina
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 3 No. 8 (2026): Kriez Academy - August
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background: Digital Communication Strategy for Strengthening Community Institutional Trust has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In strengthening community institutional trust, managers must coordinate digital workflows, data definitions, user access, platform rules, support processes, and security controls while responding to expectations from users, staff, managers, technology partners, and community organizations. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or exclusion of lowreadiness users. Aims: This article develops a capability-based framework explaining how digital communication strategy may contribute to trust, credibility, and relationship stability. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: readiness and problem fit, process and data integration, assisted adoption and inclusion, and learning and governance. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Co-Authors Anggun Yolistina Arif Budi Raharja Faisal Matriadi Nazhira Nindya Padma Hanuun Nyoman Dwika Ayu Amrita