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All Journal Epaper Bisnis: International Journal Entrepreneurship and Management
Putri Dwi Maulidya
University The world
Decision Sciences, Operations Research & Management

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Influence of Trust, Perceived Ease of Use, Perceived Use-fulness to Intention to Use in Users The Tring! App by Pegadaian at UPC Kelapa Dua, West Jakarta Putri Dwi Maulidya; Dewi Murtiningsih
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 3 No. 3 (2026): ePaper Bisnis : International Journal of Entrepreneurship and Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v3i3.757

Abstract

This study aims to examine the effect of trust on intention to use, to examine the effect of perceived ease of use on intention to use, and to examine the effect of perceived usefulness on intention to use in the context of the Tring! by Pegadaian app at UPC Kelapa Dua. This is an associative-causal study. The population in this study consists of customers at UPC Kelapa Dua in West Jakarta. The sample size for this study is 131 respondents, collected through the distribution of a Google Forms questionnaire using purposive sampling. Data analysis was conducted using a Partial Least Squares (PLS)-based Structural Equation Modeling (SEM) approach with the assistance of the SmartPLS 4.1 data analysis tool. The results of this study indicate that trust has a significant effect on intention to use, perceived ease of use has a significant effect on intention to use, and perceived usefulness has a significant effect on intention to use.
Co-Authors Dewi Murtiningsih