Praci, Rusti Mawa
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PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DI HOTEL DAIMA PADANG Praci, Rusti Mawa; Yuliana, Yuliana; Suyuthie, Hijriyantomi
Journal of Home Economics and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

This research aims to see the effect of the work environment towards employee performance at Hotel Daima Padang. This research is measured through 2 variables, those are: (1) Work Environment (2) Employee Performance . The type of research is a quantitative descriptive with a causal approach using a simple linear regression test. The population of this research is employees of Hotel Daima Padang which amounted to 68 people. The sampling technique is simple random sampling, and the sample in this research amounted to 43 people. Primary data collection technique is done by using questionnaire with likert scale that have been tested the validity and reliability, secondary data is the employee performance taken at Daima Hotel Padang. The result of the research shows that: (1) The overall work environment is in bad category (53%), physical work environment is in bad category with percentage 58%, non physical work environment is in bad category 51% (2) Performance Employees are in adequate categories (42%), (3) work environment affects employee performance of 27.0%.Keywords: Work Environment, Employee Performance
Human Resource Management in Employee Performance Measurement and its Influence on Guest Satisfaction at Mercure Hotel Padang Praci, Rusti Mawa; Yuliana, Yuliana
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 6 (2026): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i6.5727

Abstract

The hospitality industry is a sector that relies heavily on the quality of human resources (HR) to provide excellent service and create a positive experience for guests. This article discusses the important role of HR in the hospitality industry, examines theories related to HR management, and the factors that affect employee performance. Some of the theories discussed include human resource management theory, Maslow's motivation theory, transformational leadership theory, and human resource development theory through training and competence. In addition, this article also identifies the challenges faced in HR management, such as the high rate of employee turnover and the need for special skills. Through effective human resource management, hotels can improve service quality, create a productive work environment, and achieve sustainable competitive advantage. This study provides important insights for hotel managers to optimize the potential of human resources as a strategic asset in achieving organizational goals.