Arista Candra Irawati
Universitas Ngudi Waluyo Semarang

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Implementation of Population Administration Services and Optimization of Village Officials’ Roles in Improving Service Quality in Walangsanga Village Wiwi Yulina; Arista Candra Irawati; Adrianus Bintang Hanto Nugroho
Journal Philosophy of Law Vol 7, No 2 (2026): Philosophy of Law
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jpl.v7i2.7374

Abstract

This study aims to analyze the implementation of population administration services, the optimization of village apparatus roles, and the obstacles and solutions in Walangsanga Village, Moga District, Pemalang Regency. This research employs a qualitative descriptive approach using primary data from observations, interviews, and official village documents, as well as secondary data from academic literature and relevant regulations. The findings indicate that population administration services in Walangsanga Village have been implemented according to basic procedures, but gaps remain between legal provisions (das sollen) and actual practice (das sein), particularly regarding SOPs, infrastructure, and the capacity of village apparatus. Optimization of village apparatus can be achieved through strengthening technical competence, understanding regulations, utilizing information technology, inter-institutional coordination, and developing soft skills and a culture of excellent service. Key obstacles include incomplete local regulations, limited human resources and infrastructure, restricted budgets, and low public awareness. Solutions include drafting village regulations, providing training for village apparatus, allocating sufficient budgets, socializing and educating the public, and encouraging active community participation in monitoring. This study contributes theoretically to the sociology of law and public administration, and practically benefits village governments and stakeholders in improving the quality of population administration services.