Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal KOLONI
Geby Susanti
Universitas Andalas
Civil Engineering, Building, Construction & Architecture Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Waktu Tunggu Tindakan Radioterapi Dengan Pendekatan Lean Healthcare Geby Susanti; Adila Kasni Astiena; Hardisman Hardisman
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i3.1346

Abstract

Waiting time for treatment is a service quality indicator that remains problematic in the radiotherapy unit , where the standard is set at ≤7days. This study aimed to analyze radiotherapy waiting time using a Lean Healthcare approach. An explanatory sequential mixed-methodsdesign was applied, beginning with a quantitative descriptive study of 107 patients determined using the Lemeshow formula, followed by aqualitative study through in-depth interviews, focus group discussions, observation, and document review involving 8 key informants and 6patients. Data were analyzed using Value Stream Mapping, Value Assessment, and a fishbone diagram. The results showed that 62.6% of patients experienced waiting times exceeding the standard (median 9 days; mean 9.8 days; SD 5.8 days). The main bottleneck wasidentified at the delineation stage of the Treatment Planning System, caused by the absence of full-time attending physicians and compounded by reliance on a single Linear Accelerator unit. This study recommends integrated Lean Healthcare-based improvements in human resources, policy, facilities, and information systems.
Co-Authors Astiena, Adila Kasni Hardisman