Dian Yulistarini
Fakultas Ekonomi Dan Bisnis Universitas Tridinanti

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The Effect of Workload, Work Environment and Work Motivation on Warehouse Employee Performance in PT. Rajeta Mustika Abadi (RASKA) Palembang Nur Farde Putri Utami; Ima Andriyani; Rudi Chairudin; Dian Yulistarini
Escalate : Economics and Business Journal Vol. 4 No. 02 (2026): Escalate: Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i02.645

Abstract

Employee performance is an important factor in supporting the success of company operations, especially in the warehousing department which has high-demand work activities. This study aims to analyze the effect of workload, work environment, and work motivation on the performance of warehouse employees at PT. Rajeta Mustika Abadi (RASKA) Palembang. The study used a quantitative approach with a survey method. The study population was 44 warehouse employees and the entire population was sampled through a saturated sampling technique. Data were collected using a five-point Likert scale questionnaire and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) using SmartPLS. The results showed that workload had a negative and significant effect on employee performance, while work environment and work motivation had a positive and significant effect on employee performance. The research model was able to explain 77.5% of the variation in employee performance. It can be concluded that improving employee performance can be achieved through proportional workload management, creating a conducive work environment, and increasing work motivation as the factors that have the most dominant influence.