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All Journal International Journal of Management Research and Economics
Nur Aviliani Sulaeman
Universitas Pasundan
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Job Stress and Work Environment on Job Satisfaction and Its Implications on Nurse Performance at Mitra Kasih Hospital, Cimahi City Nur Aviliani Sulaeman; In In Supianti
International Journal of Management Research and Economics Vol. 4 No. 4 (2026): November : International Journal of Management Research and Economics
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/ijmre-itb.v4i4.5109

Abstract

Nursing performance is an essential component of hospital service delivery because it is associated with nursing care implementation, patient safety, and continuity of healthcare services. Such performance may be related not only to professional competence but also to nurses' psychological conditions and organizational work environment. This study aimed to analyze the effects of work stress and work environment on job satisfaction and the implications for nurses' performance at Mitra Kasih Hospital, Cimahi City. A quantitative approach employing descriptive and verification methods was applied. Data were collected through questionnaires administered to 60 nurses and analyzed using path analysis with SPSS. The descriptive results indicated a mean work stress score of 3.48, classified as high according to the thesis classification; a work environment score of 2.93, categorized as less favorable; job satisfaction of 2.87, categorized as dissatisfied; and nursing performance of 3.07, categorized as less favorable. Work stress and work environment were jointly and significantly associated with job satisfaction, with a coefficient of determination of 72.50% according to the reported Model Summary. Job satisfaction had a path coefficient of 0.862 in relation to nursing performance, with a reported contribution of 74.30%. These findings highlight the importance of managing work stress, improving the work environment, and strengthening job satisfaction as part of a hospital strategy to enhance nursing performance. The discrepancy between the reported coefficient of determination and the thesis conclusion should be reconciled before publication.
Co-Authors Supianti, In In