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All Journal Majapahit Journal of Islamic Finance dan Management Majapahit Journal of Islamic Finance dan Management
Fresi Beatrix Lendo
Politeknik Negeri Manado, Manado, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Omotenashi Culture on the Work Performance of Interns at Gensen Holdings, Japan Timothy George Koloay; Diana Roweina S. Maramis; Fresi Beatrix Lendo
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.1199

Abstract

This study aims to determine the description of the implementation of Omotenashi Culture, the description of Student Work Performance, and to test the influence of Omotenashi Culture on the Work Performance of Internship Students at Gensen Holdings Japan. The study used a quantitative approach with descriptive and associative methods. The sample consisted of 31 students who had participated in industrial internships at Gensen Holdings, with a saturated sampling technique. Data were collected through a Likert scale questionnaire and analyzed using validity, reliability, Pearson correlation, simple linear regression, t-test, coefficient of determination, assisted by SPSS 26. The results showed that all instruments were valid and very reliable. Omotenashi Culture was in the very good category with an average score of 3.99, while Student Work Performance was also very good with an average score of 4.05. Correlation analysis showed a very strong relationship between Omotenashi Culture and Student Work Performance (r = 0.929). The regression equation Y = 3.084 + 0.877X showed that every increase in Omotenashi Culture increased Student Work Performance. The coefficient of determination value of 0.862 indicates that 86.2% of the performance variation is explained by the Omotenashi Culture, while 13.8% is influenced by other factors. The hypothesis test proves that the calculated t of 13.482 is greater than the t table of 1.699, so that the Omotenashi Culture has a positive and significant effect on the Work Performance of Internship Students at Gensen Holdings Japan and strengthens the importance of implementing service, respect, care, and professionalism in improving the work quality of internship program students.
The Effect of Work Coordination and Work Discipline on Employee Performance at The Manpower Office of Manado City Vilia Horohiung; Precylia Ribka Rambing; Fresi Beatrix Lendo
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.1214

Abstract

This study aims to determine the effect of Work Coordination and Work Discipline on Employee Performance at the Manpower Office of Manado City, both partially and simultaneously. The background of this study is based on the problems of suboptimal coordination among employees and the level of employee discipline that still needs improvement, which is presumed to affect employee performance. This study uses a quantitative approach with a survey method. The population in this study is all employees of the Manpower Office of Manado City, totaling 35 people, and all of them were used as the sample through a saturated sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-test, and F-test with the help of IBM SPSS Statistics 27. The results show that all research instruments are valid and reliable. The regression equation obtained is Y = -0.053 + 0.400X1 + 0.564X2. Partially, Work Coordination has a positive and significant effect on Employee Performance (t count 3.619 > t table 1.694; Sig. 0.001 < 0.05), and Work Discipline has a positive and significant effect on Employee Performance (t count 4.535 > t table 1.694; Sig. 0.000 < 0.05). Simultaneously, Work Coordination and Work Discipline have a positive and significant effect on Employee Performance (F count 25.030 > F table 3.295; Sig. 0.000 < 0.05), contributing 61.0% (R Square = 0.610), while the remaining 39.0% is influenced by other factors outside this research model. This study recommends that the Manpower Office of Manado City further improve coordination among employees and the enforcement of work discipline to optimize employee performance in supporting public services.
The Influence of Omotenashi Culture on the Work Performance of Interns at Gensen Holdings, Japan Timothy George Koloay; Diana Roweina S. Maramis; Fresi Beatrix Lendo
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.1199

Abstract

This study aims to determine the description of the implementation of Omotenashi Culture, the description of Student Work Performance, and to test the influence of Omotenashi Culture on the Work Performance of Internship Students at Gensen Holdings Japan. The study used a quantitative approach with descriptive and associative methods. The sample consisted of 31 students who had participated in industrial internships at Gensen Holdings, with a saturated sampling technique. Data were collected through a Likert scale questionnaire and analyzed using validity, reliability, Pearson correlation, simple linear regression, t-test, coefficient of determination, assisted by SPSS 26. The results showed that all instruments were valid and very reliable. Omotenashi Culture was in the very good category with an average score of 3.99, while Student Work Performance was also very good with an average score of 4.05. Correlation analysis showed a very strong relationship between Omotenashi Culture and Student Work Performance (r = 0.929). The regression equation Y = 3.084 + 0.877X showed that every increase in Omotenashi Culture increased Student Work Performance. The coefficient of determination value of 0.862 indicates that 86.2% of the performance variation is explained by the Omotenashi Culture, while 13.8% is influenced by other factors. The hypothesis test proves that the calculated t of 13.482 is greater than the t table of 1.699, so that the Omotenashi Culture has a positive and significant effect on the Work Performance of Internship Students at Gensen Holdings Japan and strengthens the importance of implementing service, respect, care, and professionalism in improving the work quality of internship program students.
The Effect of Work Coordination and Work Discipline on Employee Performance at The Manpower Office of Manado City Vilia Horohiung; Precylia Ribka Rambing; Fresi Beatrix Lendo
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.1214

Abstract

This study aims to determine the effect of Work Coordination and Work Discipline on Employee Performance at the Manpower Office of Manado City, both partially and simultaneously. The background of this study is based on the problems of suboptimal coordination among employees and the level of employee discipline that still needs improvement, which is presumed to affect employee performance. This study uses a quantitative approach with a survey method. The population in this study is all employees of the Manpower Office of Manado City, totaling 35 people, and all of them were used as the sample through a saturated sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-test, and F-test with the help of IBM SPSS Statistics 27. The results show that all research instruments are valid and reliable. The regression equation obtained is Y = -0.053 + 0.400X1 + 0.564X2. Partially, Work Coordination has a positive and significant effect on Employee Performance (t count 3.619 > t table 1.694; Sig. 0.001 < 0.05), and Work Discipline has a positive and significant effect on Employee Performance (t count 4.535 > t table 1.694; Sig. 0.000 < 0.05). Simultaneously, Work Coordination and Work Discipline have a positive and significant effect on Employee Performance (F count 25.030 > F table 3.295; Sig. 0.000 < 0.05), contributing 61.0% (R Square = 0.610), while the remaining 39.0% is influenced by other factors outside this research model. This study recommends that the Manpower Office of Manado City further improve coordination among employees and the enforcement of work discipline to optimize employee performance in supporting public services.
Co-Authors Diana Roweina S. Maramis Precylia Ribka Rambing Timothy George Koloay Vilia Horohiung