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Analisis Faktor-Faktor yang Mempengaruhi Kualitas Pelayanan terhadap Kepuasan Pasien Diana, Sulis; Syahril, Achwan; Anggreni, Dhonna; Wari, Fitria Edni
Journal of Telenursing (JOTING) Vol 5 No 2 (2023): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v5i2.7710

This study aimed to determine the factors that influence service quality on patient satisfaction at Jember Acupuncture House. This research is an analytical survey research with an explanatory approach. The results showed that Data analysis was performed using multiple linear regression tests and the results obtained showed that there was a significant influence between the factors of reliability, responsiveness, and attention. Meanwhile, assurance and appearance factors have no significant effect on patient satisfaction. From this study, the results showed that the overall quality of service at Jember Acupuncture House was good, but some did not show maximum service quality because the services received did not by the expectations and needs of patients.. Keywords: Quality of service, Satisfaction, Patient

Analisis Faktor-Faktor yang Mempengaruhi Pemanfaatan Pengobatan Traditional Anggreni, Dhonna; Diana, Sulis; Tonny, Harry Irfan
Journal of Telenursing (JOTING) Vol 5 No 2 (2023): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v5i2.7723

This research aims to analyze the factors that influence the use of traditional medicine at the Jember Acupuncture Center. The research method is an explanatory analytical research with a cross-sectional approach. The research results showed that most of the respondents' knowledge was in a suitable category, 36 people (60%), most of the family support was in an appropriate category, there were 32 people (58.3%), most of the sociocultural factors were supportive with the number of respondents being 28 people (45 .9%), and most of the use of traditional medicine is frequent with the number of respondents being 32 people (80.6%). In conclusion, there is a relationship between knowledge, family, and sociocultural support with using traditional medicine at the Jember Acupuncture Center. Keywords: Influencing Factors, Utilization of Traditional Medicine

COMPARISON OF THE SENSITIVITY AND SPECIFICITY OF THE ZIEHL-NEELSEN METHOD WITH THE MOLECULAR RAPID TEST METHOD IN THE EXAMINATION OF BTA IN THE SPUTUM OF PATIENTS SUSPECTED OF PULMONARY TUBERCULOSIS Roswidianah, Erna; Diana, Sulis; Anggreni, Dhonna
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol 8 No 3 (2024): VOLUME 8 ISSUE 3 DECEMBER 2024
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2024/Vol8/Iss3/637

Pulmonary tuberculosis or pulmonary TB is a disease that is easilytransmitted through the air from the source of transmission, namely BTA positiveTB patients when coughing or sneezing, patients spread germs into the air in theform of sputum splashes. For this reason, an examination method that has highsensitivity and specificity is needed as a tool for early detection of Pulmonary TB.Research Objective: To study the comparison of the sensitivity and specificity ofthe Ziehl-neelsen method and the Molecular Rapid Test method in examining BTAin the sputum of TB suspected patients at the Puskesmas against the gold standardusing BTA culture.This study is an analytic observational study with a cross sectional design.The population in this study were all patients suspected of having Pulmonary TBwho came to the Kupang Health Center, Jetis Health Center, and Gedeg HealthCenter who performed microscopic and culture examinations in the laboratoryduring 2023. Sample selection used simple random sampling method with a samplesize of 60 patients. The hypothesis was proven using the Kappa test.Results: the sensitivity and specificity of the Ziehl-Neelsen method BTAexamination were 60% and 100%, while the sensitivity and specificity of theMolecular Rapid Test method examination were 100% and 100%. The results ofthe Cohen's Kappa test showed that between the Ziehl-Neelsen and MolecularRapid Test methods both had high sensitivity and specificity (Kappa; 0.733).Conclusions and advice: Based on the results of the study, the molecularrapid test method has a higher sensitivity than the Ziehl-Neelsen method. Thismethod can be recommended for early detection of pulmonary TB

THE INFLUENCE OF SOCIAL AND CULTURAL NORMS ON THE UTILIZATION OF PUBLIC HEALTH SERVICES AT THE KALAR HEALTH CENTER – SOUTH ARU KALARKECAMATAN ARU ISLANDS REGENCY Benamen, Mohamad Nurdin; HSudiyanto, Henry; Alamudi, M. Yusuf; Diana, Sulis
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol 8 No 3 (2024): VOLUME 8 ISSUE 3 DECEMBER 2024
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2024/Vol8/Iss3/639

K3 maintains the safety of nurses in every health service facility to carry out their performance and maintain the safety of recipients or users of health services. Purpose of the study: to determine the effect of the implementation of SMK3 on the performance of nurses in the operating room of Sidowaras Hospital, Mojokerto Regency. This study uses a quantitative method using an analytical observational research design with a cross-sectional approach.. PopulationIn this study, all employees of the Sidwaras Hospital operating room, totaling 45 nurses, were involved and a sample of 35 respondents was obtained.Questionnaire data collection technique. Kthen tested using the Chi-Square Test and Logistic Regression Test. Results :The results of the study show that 0.005 <0.05 means that there is an influence between occupational health and performance. And 031 <0.05 means that there is an influence between occupational safety and performance. Occupational safety has a sig wald value of 0.955> 0.05 which means that occupational safety does not provide a significant partial influence on performance. Occupational health has a sig Wald value of 0.031> 0.05 which means that occupational health does not provide a significant partial influence on performance. Conclusion and suggestions:Hospitals are expected to continue to pay attention to and improve the implementation of the occupational safety management system. They need to provide facilities and infrastructure for occupational safety in each work unit, especially operating rooms, to reduce the risk of work accidents.

THE IMPLEMENTATION OF OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (SMK3) ON NURSES' PERFORMANCE IN THE OPERATING ROOM SIDOWARAS HOSPITAL MOJOKERTO Diana, Sulis; Hidayat, Arif
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol 8 No 3 (2024): VOLUME 8 ISSUE 3 DECEMBER 2024
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2024/Vol8/Iss3/645

K3 maintains the safety of nurses in every health service facility to carry out their performance and maintain the safety of recipients or users of health services. Purpose of the study: to determine the effect of the implementation of SMK3 on the performance of nurses in the operating room of Sidowaras Hospital, Mojokerto Regency. This study uses a quantitative method using an analytical observational research design with a cross-sectional approach.. PopulationIn this study, all employees of the Sidwaras Hospital operating room, totaling 45 nurses, were involved and a sample of 35 respondents was obtained.Questionnaire data collection technique. Kthen tested using the Chi-Square Test and Logistic Regression Test. Results :The results of the study show that 0.005 <0.05 means that there is an influence between occupational health and performance. And 031 <0.05 means that there is an influence between occupational safety and performance. Occupational safety has a sig wald value of 0.955> 0.05 which means that occupational safety does not provide a significant partial influence on performance. Occupational health has a sig Wald value of 0.031> 0.05 which means that occupational health does not provide a significant partial influence on performance. Conclusion and suggestions:Hospitals are expected to continue to pay attention to and improve the implementation of the occupational safety management system. They need to provide facilities and infrastructure for occupational safety in each work unit, especially operating rooms, to reduce the risk of work accidents

PERAN KECERDASAN BUATAN DALAM KESEHATAN MASYARAKAT GLOBAL Alamudi, Mohammad Yusuf; Sudiyanto, Henry; Nurwidji, Nurwidji; Diana, Sulis; Anggreni, Dhonna; Mafticha, Elyana; Kartiningrum, Eka Diah; Fardiansyah, Arief
Prosiding Seminar Nasional COSMIC Kedokteran Vol 3 (2025): Edisi 2025
Publisher : Lembaga Penelitian Dan Pengabdian Kepada Masyarakat Universitas Wijaya Kusuma Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Latar Belakang: Kata “kesehatan masyarakat” merupakan salah satu kata yang paling sering digunakan oleh para pembuat kebijakan, perencana, penyedia layanan kesehatan, dan akademisi. Kata ini merupakan salah satu alat terpenting untuk menjaga kesehatan bangsa serta untuk pembangunan secara keseluruhan. Kesehatan masyarakat bekerja untuk memantau wabah penyakit, baik akut maupun kronis, untuk mencegah cedera, dan untuk memahami distribusi faktor risiko di masyarakat. Kecerdasan buatan (AI) berpotensi meningkatkan kemampuan kesehatan masyarakat untuk meningkatkan kesehatan semua orang di semua komunitas. Tujuan: menentukan Peran Kecerdasan Buatan dalam Kesehatan Masyarakat Global. Metode: Metodologi yang digunakan melibatkan tinjauan pustaka atau analisis makalah yang dikumpulkan dari tahun 1980 hingga 2024 melalui mesin pencari Google. Selanjutnya, sumber dikumpulkan, diidentifikasi, dan dievaluasi. Laporan penelitian ini menggunakan frasa kesehatan masyarakat dan AI. Perburuan tersebut terjadi pada tahun 2024 dari bulan Juli hingga November. Artikel-artikel dalam koleksi ini diterbitkan dalam bahasa Inggris dan Indonesia di jurnal nasional dan internasional, analisis dengan Vosviewer. Hasil : Berdasarkan analisis menggunakan Vosviewer, ditemukan bahwa kesehatan masyarakat terkait dengan AI meliputi big data, data mining, machine learning, deep learning, algoritma, global health informatics. Penelitian kesehatan masyarakat dan AI dilakukan antara tahun 2018 hingga 2024 dan masih terbuka untuk dikaji. Kesimpulan: AI memiliki peran penting dalam kesehatan masyarakat, terutama dalam kaitannya dengan big data, kebijakan kesehatan, dan perawatan kesehatan.

Health Seeking Behavior Pengobatan Akupuntur Pasien Penyakit Degeneratif Berbasis Health Belief Model Theory Abdullah, Ikhwan; Diana, Sulis; Anggreni, Dhonna
MAHESA : Malahayati Health Student Journal Vol 5, No 7 (2025): Volume 5 Nomor 7 (2025)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v5i7.16995

ABSTRACT Degenerative diseases are currently becoming a global problem, including in Indonesia. The results interviews at 5 patients with degenerative diseases that 3 people (60%) had positive health seeking behavior (HSB) by seeking treatment directly to health workers, combining non-pharmacological acupuncture; 2 people (40%) had HSB negative without seeking treatment to health provider, buying various types of drugs at pharmacies. To determine the HSB of Acupuncture Treatment for Patients with Degenerative Diseases Based on the Theory of the HBM. Observational with a cross sectional, the population were all degenerative patients who came to Balai Kesehatan Tradisional Sehat Harmoni Indonesia Malang City with an estimated 3-month of 145 people, sample were 107 people, consecutive sampling, questionnaire instruments, patient medical records, observation sheets, multiple logistic regression data analysis with SPSS. Socioeconomic, knowledge level have an indirect effect on the HSB pattern. through threat beliefs, benefit beliefs; the level of knowledge affects threat beliefs 4.131 times and socioeconomic 0.236 times; knowledge level affected 2,641 times of benefit beliefs, the benefit beliefs affected the compliance of the HSB pattern of acupuncture 8,118 times, and the self-efficacy 7,033 times. Cues to action in the form of professionalism of therapists, where health services have a good image 3,132 times the opportunity to influence HSB compliance with acupuncture treatment. Socioeconomic status and knowledge level only affects threat and benefit beliefs, and health seeking behavior patterns are only influenced by benefit beliefs, self-efficacy and cues to action. Keywords: Health Belief Model Theory, Health Seeking Behavior, Acupuncture, Degenerative Disease ABSTRAK Penyakit degeneratif saat ini sedang menjadi permasalahan global termasuk di Indonesia. Hasil wawancara 5 orang pasien penderita penyakit degeneratif bahwa 3 orang (60%) memiliki health seeking behavior (HSB) positif dengan mencari pengobatan langsung ke petugas kesehatan, mengkombinasi non farmakologi akupunktur; 2 orang (40%) memiliki HSB negatif tanpa melakukan tindakan pencarian pengobatan ke tenaga medis, membeli berbagai jenis obat di apotik. Mengetahui Health Seeking Behavior Pengobatan Akupunktur Pasien Penyakit Degeneratif Berbasis Teori Health Belief Model. Observasional dengan pendekatan cross sectional, populasi seluruh pasien degeneratif yang datang ke Balai Kesehatan Tradisional Sehat Harmoni Indonesia Kota Malang dengan estimasi pasien 3 bulan yaitu 145 orang, sampel 107 orang, teknik consecutive sampling, instrument kuesioner, rekam medis pasien, lembar observasi, analisis data regresi logistik berganda dengan SPSS. Status sosial ekonomi dan tingkat pengetahuan berpengaruh secara tidak langsung terhadap pola HSB. melalui keyakinan ancaman dan keyakinan manfaat, Tingkat pengetahuan mempengaruhi keyakinan ancaman 4,131 kali dan status sosial ekonomi 0,236 kali; tingkat pengetahuan mempengaruhi 2,641 kali keyakinan manfaat, keyakinan manfaat responden mempengaruhi kepatuhan pola HSBakupuntur 8,118 kali, self efficacy sebesar 7,033 kali. Cues to action berupa professionalisme petugas terapis, tempat pelayanan kesehatan memiliki image yang baik dengan peluang sebanyak 3,132 kali mempengaruhi kepatuhan HSB pengobatan akupunktur pasien penyakit degeneratif. Status sosial ekonomi dan tingkat pengetahuan hanya mempengaruhi keyakinan ancaman dan manfaat, dan pola health seeking behavior hanya dipengaruhi oleh keyakinan manfaat, self efficacy dan cues to action. Kata Kunci: Health Belief Model Theory, Health Seeking Behavior, Akupuntur, Penyakit Degeneratif

Analisis Hubungan Faktor Pengetahuan, Kepercayaan dan Sikap Terhadap Kepatuhan Pasien Dalam Melakukan Pengobatan Akupunktur Kurniawan, Leny Candra; Diana, Sulis; Anggraeni, Dhonna
MAHESA : Malahayati Health Student Journal Vol 5, No 6 (2025): Volume 5 Nomor 6 (2025)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v5i6.17755

ABSTRACT Patient compliance in following the therapist's recommendations regarding the therapy schedule is very important for the success of acupuncture therapy. The preliminary result that 63% of chronical disease of patient was not compliance to follow schedule of acupuncture treatment, so it can be prolong the healing process. To analysis the association of knowledge factors, belief, attitude toward patient compliance in acupuncture treatment. This study is an analytical observational study using a cross-sectional approach. The location of the study was at the Traditional Health Center of Sehat Harmoni Indonesia in Malang City in June-July 2024. The population in this study consisted of all 135 acupuncture patients. The research sample consisted of 102 patients who met the inclusion criteria and were selected using simple random sampling techniques. Data analysis used univariate, bivariate analysis with the Chi Square Test, and multivariate analysis with Multiple Logistic Regression. There were an association between knowledge on compliance with acupuncture treatment (p=0.000), variable of belief toward acupuncture treatment (p=0.000), variable of attitude towards acupuncture treatment (p=0.001). There was a simultaneous association between the factors of knowledge, beliefs, and attitude towards patient compliance in undergoing acupuncture treatment, where the knowledge factor was the main factor in compliance with acupuncture treatment. Factors that associated with patient compliance in undergoing acupuncture treatment in this place were patient knowledge, belief, and attitude towards acupuncture treatment. Keywords: Knowledge, Belief, Attitude, Compliace, Acupuncture ABSTRAK Kepatuhan pasien dalam mengikuti anjuran terapis tentang jadwal terapi menjadi hal yang sangat penting bagi keberhasilan terapi akupunktur. Diketahui hasil studi pendahuluan 63% pasien penyakit kronis tidak patuh menegikuti jadwal pengobatan akupunktur sehingga memperlama proses penyembuhan. Untuk Menganalisis hubungan faktor pengetahuan, kepercayaan, sikap terhadap kepatuhan pasien melakukan pengobatan akupunktur. Penelitian ini merupakan penelitian observasional analitik dengan menggunakan pendekatan cross-sectional. Lokasi penelitian di Balai Kesehatan Tradisional Sehat Harmoni Indonesia kota Malang bulan Juni-Juli 2024. Populasi dalam penelitian ini terdiri dari seluruh pasien akupunktur yang berjumlah 135 orang. Sampel penelitian terdiri dari 102 pasien yang memenuhi kriteria inklusi dan dipilih menggunakan teknik simple random sampling. Data dianalisis dengan menggunakan analisis univariabel, bivariabel, dan multivariabel. Hasil penelitian menunjukkan adanya hubungan antara tingkat pengetahuan dengan kepatuhan dalam menjalani pengobatan akupunktur (p=0,000), variabel kepercayaan terhadap kepatuhan pengobatan akupunktur (p=0,000), dan variabel sikap terhadap pengobatan akupunktur (p=0,001). Ada hubungan secara bersama-sama faktor pengetahuan, kepercayaan, dan sikap terhadap kepatuhan pasien dalam melakukan pengobatan akupunktur, dimana faktor pengetahuan sebagai faktor yang utama dalam kepatuhan melakukan pengobatan akupunktur. Faktor yang berhubungan dengan kepatuhan pasien dalam melakukan pengobatan akupunktur di tempat ini yaitu pengetahuan, kepercayaan, dan sikap pasien terhadap pengobatan akupunktur. Kata Kunci: Pengetahuan, Kepercayaan, Sikap, Kepatuhan, Akupunktur

THE INFLUENCE OF PHYSICAL WORK ENVIRONMENT FACTORS ON THE PERFORMANCE OF EMPLOYEES OF THE MOJOKERTO REGENCY HEALTH OFFICE Abidin, Feri Muhammad; Diana, Sulis; Eka Dyah Katiningrum
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol. 9 No. 2 (2025): VOLUME 9 ISSUE 2 AUGUST 2025
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2025/Vol9/Iss2/705

Efforts to create a good and comfortable physical work environment must be made by agencies in order to support the achievement of high performance for employees. The purpose of this study was to analyze the influence of physical environmental factors on the performance of employees of the Mojokerto District Health Office. This study was conducted with a cross sectional approach with a sample of 76 employees selected by simple random sampling technique. data were collected with a room thermometer, sound level meter, luxmeter and comfort measurement questionnaire. The data were then analyzed using logistic regression test. The results showed that almost all of the furniture used by employees to work was comfortable (79.5%), most of the rooms had more than average noise levels (59.1%), all rooms had room temperature (15-30o Celsius) (100%), almost all rooms had inappropriate lighting (88.6%). The results of the logistic regression test explain that the comfort of office furniture has no effect on employee performance (p value = 0.545), the noise level has no effect on employee performance (pvalue = 0.739). employee workplace air temperature has no effect on employee performance (pvalue = 0.087). Workplace lighting levels affect employee performance. (p value = 0.026) Together there is an influence of all physical environmental factors on employee performance and there is no most dominant factor in influencing the performance of employees of the Mojokerto District Health Office (pvalue = 0.000). Sufficient lighting does not interfere with employee concentration so that they can work well and focus and have good performance. Therefore, the Health Office should begin to rehabilitate the facilities owned so as to create a conducive work environment for employees.

THE EFFECT OF KNOWLEDGE AND ATTITUDE ON THE PRACTICE OF USING MOBILE JKN APPLICATIONS IN PARTICIPANTS OF BPJS KESEHATAN JEMBER BRANCH OFFICE Agung Tri Anjono; Diana, Sulis
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol. 9 No. 2 (2025): VOLUME 9 ISSUE 2 AUGUST 2025
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2025/Vol9/Iss2/706

The use of JKN mobile applications is increasing along with the development of information technology. This study aims to analyse the effect of participants' knowledge and attitudes on satisfaction in using the JKN mobile application at the Jember Branch Office. This study uses quantitative research methods using analytical observational methods with a cross sectional approach. Probaility Sampling with Simple Random Sampling Technique with a total sample of 134 respondents. Data collection was carried out by filling out questionnaires and interviews made by researchers and filled in by respondents. The collected data were processed using the statistical test ‘Chi-Square’ The results showed that most respondents had good knowledge about the JKN mobile application as many as 89 people (66.4%), most respondents had a negative attitude about the JKN mobile application as many as 82 people (61.2%), most respondents were satisfied in using the JKN mobile application as many as 71 people (53%). The results of the Chi-square analysis test show that the p-value of 0.012 means that there is an influence of knowledge on satisfaction in using the JKN mobile application, the p-value of 0.000 means that there is an influence of attitude on satisfaction in using the JKN mobile application. It is expected that BPJS Kesehatan officers are more continuous about socialising the menu or features on the JKN mobile application directly to BPJS Kesehatan participants, currently patients who come to BPJS Kesehatan health facilities some have not used mobile JKN, so it needs the role of officers in educating patients and families about the features in the JKN mobile application.

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