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All Journal Journal Digital Technology Trend
Seto Prasetyo
Universitas Bina Darma
Computer Science & IT Decision Sciences, Operations Research & Management

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Implementasi TF-IDF dan Cosine Similarity pada Sistem Manajemen Arsip Berbasis Web di Polrestabes Palembang Seto Prasetyo; Edi Surya Negara; Rezania Agramanisti Azdy
Journal Digital Technology Trend Vol. 5 No. 2 (2026): December
Publisher : Yayasan Kawanad

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56347/jdtt.v5i2.480

Abstract

The advancement of information technology has driven significant transformation in archive management through web-based systems designed to enhance document retrieval efficiency. These systems employ Term Frequency-Inverse Document Frequency (TF-IDF) weighting and Cosine Similarity to produce relevance-based search results and automated recommendations. However, system effectiveness depends not only on algorithmic sophistication but also on the user experience perceived by archive officers and unit leaders. This study aims to evaluate the user experience of a web-based archive management system implementing TF-IDF and Cosine Similarity at Polrestabes Palembang. The research employs a qualitative descriptive approach grounded in user experience principles across the dimensions of usability, engagement, and satisfaction. Data collection was conducted through task success observation and probing interviews supported by a Smileyometer and a simplified adaptation of the System Usability Scale (SUS). The findings revealed that although prior technical testing demonstrated high retrieval accuracy (Precision 91.30%, Recall 88.45%, and F1-Score 89.85%), this user experience evaluation identified several interface improvement needs, particularly regarding navigation clarity, terminology localization, and search result presentation.  
Co-Authors Edi Surya Negara Rezania Agramanisti Azdy