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All Journal Nivedana : Jurnal Komunikasi dan Bahasa
Hafizul Hamda
IPB University
Religion Arts Humanities Education

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PENGELOLAAN MEDIA SOSIAL DALAM MENDUKUNG STRATEGI BRANDING DAN ENGAGEMENT LUMOSCA INDONESIA: Produksi Konten Media Sosial Lumosca Indonesia dalam Mendukung Branding dan Engagement Hafizul Hamda; Sutisna Riyanto; Erna Ernawati
NIVEDANA : Jurnal Komunikasi dan Bahasa Vol. 7 No. 1 (2026): NIVEDANA : Jurnal Komunikasi dan Bahasa
Publisher : Sekolah Tinggi Agama Buddha Negeri Raden Wijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53565/nivedana.v7i1.2288

Abstract

This study aims to analyze and formulate an effective social media strategy to build branding and increase audience engagement for Lumosca Indonesia. Lumosca Indonesia, as a beauty company, faces challenges in utilizing digital platforms, particularly social media, to strengthen its brand image and build a loyal customer community. The research method used is descriptive qualitative with data collection techniques in the form of participatory observation during the internship, in-depth interviews with related teams, and documentation studies of the content and performance of Lumosca Indonesia's Instagram and TikTok social media accounts. The results show that a content strategy focused on behind-the-scenes content successfully increased engagement rates and strengthened a professional brand image. The implementation of a consistent and adaptive social media strategy to trends is crucial in achieving sustainable branding and engagement goals.
Co-Authors Erna Ernawati Sutisna Riyanto