Ayu Nilamsari Sagar
Faculty of Psychology and Health, State Islamic University of Surabaya. Indonesia

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Synergy of Reward Systems and Internal Communication: The Mediating Role of Strategy Implementation Yoessy Etna Werdini; Ahmad Rizki Sridadi; Ayu Nilamsari Sagar
Airlangga Journal of Innovation Management Vol. 7 No. 3 (2026): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v7i3.97167

Abstract

Employee performance is influenced not only by individual capabilities but also by organizational factors that shape how strategies are communicated, implemented, and reinforced. This study aims to synthesize the literature on organizational structure, reward systems, and internal communication, and to develop an integrative conceptual framework explaining their influence on employee performance through strategy implementation as a mediating variable. This study employs a systematic literature review (SLR) approach using the PRISMA framework. Data were collected from reputable scientific articles published between 2009 and 2025, based on predefined inclusion and exclusion criteria. A total of 80 selected articles were analyzed using thematic synthesis to identify patterns of relationships among variables and to develop an integrative conceptual framework. The findings indicate that organizational structure, reward systems, and internal communication significantly influence employee performance both directly and indirectly. Strategy implementation acts as a mediating mechanism that strengthens these relationships. Furthermore, these three factors interact and function as an integrated system in shaping optimal employee performance. This study contributes to the literature by integrating these organizational factors into a unified conceptual framework and highlighting the mediating role of strategy implementation in explaining their relationships with employee performance.