<![CDATA[Purpose – This study aims to examine the implementation of human resource strategies in improving employee performance quality at the State Treasury Service Office (Kantor Pelayanan Perbendaharaan Negara/KPPN) Madiun. Design/Methodology/Approach – This study employed a qualitative approach using a descriptive case study design. Data were collected through in-depth interviews, observation, and documentation. The Head of the General Subdivision was selected as the key informant due to their responsibility for human resource management and organizational performance. The collected data were analyzed to understand the implementation of human resource strategies within a government institution under the Ministry of Finance of the Republic of Indonesia. Findings – The findings indicate that KPPN Madiun has implemented human resource strategies in accordance with the policies and procedures established by the Directorate General of Treasury. These strategies include organizational culture internalization through structured programs, competency-based employee placement, continuous human resource development through education and training, and performance management using the Balanced Scorecard method. In addition, the implementation of digital attendance systems contributes to improving employee discipline and accountability. Overall, these strategies positively support the improvement of employee performance quality, although further strengthening of internal supervision and competency development remains necessary. Originality/Value – This study contributes to public sector human resource management literature by providing an empirical examination of how strategic human resource practices are implemented within a government institution. The study highlights the integration of organizational culture, competency management, employee development, and digital-based performance monitoring as key elements in improving public sector employee performance. Practically, the findings provide insights for government organizations in designing and strengthening human resource strategies to enhance organizational effectiveness and service quality.]]>
