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Arif fitrianto
Sekolah Tinggi Ilmu Ekonomi Makassar Bongaya, Indonesia

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The Influence of Transformational Leadership and Organizational Culture on Employee Performance Through a High-Performance Work System at the Customs and Excise Supervision and Service Office, Type B Madya Pabean Makassar Arif fitrianto; Muh Akob; Hasbiyadi Hasbiyadi
JURNAL ECONOMINA Vol. 5 No. 10 (2026): JURNAL ECONOMINA, Oktober 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i10.4678

Abstract

This study aims to examine and analyze the influence of Transformational Leadership and Organizational Culture on Employee Performance through High-Performance Work System as a mediating variable at the Makassar Type B Customs and Excise Supervision and Service Office. This study uses a quantitative approach involving 126 employees as respondents. Data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM- PLS). The results show that Transformational Leadership has a positive but insignificant effect on Employee Performance and Organizational Culture has a positive but insignificant effect on Employee Performance. High-Performance Work System has a positive and significant effect on Employee Performance. Transformational Leadership and Organizational Culture each have a positive and significant effect on High-Performance Work System. Furthermore, High-Performance Work System is able to positively and significantly mediate the influence of Transformational Leadership and Organizational Culture on Employee Performance. These results indicate that High- Performance Work System plays a full mediation role in both relationships. These findings confirm that improving Employee Performance is more effective when Transformational Leadership and Organizational Culture are realized through a human resource management system that increases employee capabilities, motivation, and opportunities to participate.