Fitriasari Fitriasari
Program Studi Manajemen, Ekonomi dan Bisnis, Universitas Pamulang

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Pengaruh Kemampuan Komunikasi dan Disiplin Kerja terhadap Kinerja Karyawan Divisi Penjualan pada PT Mitra Aneka Fashion Jakarta Pusat Dina Aulia Eka Hidayati; Fitriasari Fitriasari; Shifa Putri Azzahra
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 3 No. 2 (2026): Oktober-Desember
Publisher : GLOBAL SCIENTS PUBLISHER

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Abstract

This study aims to determine the effect of communication skills and work discipline on employee performance in the sales division of PT Mitra Aneka Fashion, Central Jakarta, both partially and simultaneously. This study uses a quantitative approach with an associative research method. Primary data were collected through questionnaires using a Likert scale administered to 80 employees in the sales division. Data analysis was conducted using multiple linear regression, correlation analysis, t-tests, F-tests, and the coefficient of determination with the assistance of SPSS. The results show that communication skills have a positive regression coefficient of 0.069 but no statistically significant effect on employee performance, with a t-value of 0.629 and a significance value of 0.531 > 0.05. Meanwhile, work discipline has a positive and significant effect on employee performance, with a regression coefficient of 0.551, a t-value of 4.625, and a significance value of p < 0.001. Simultaneously, communication skills and work discipline have a significant effect on employee performance, with an F-value of 19.431 and a significance value of p < 0.001. The Adjusted R Square value of 0.318 indicates that both variables explain 31.8% of the variation in employee performance after adjustment, while the remaining 68.2% is not explained by the research model.