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Journal : El Dinar

Pengaruh Kualitas Pelayanan Perbankan Syariah Terhadap Kepuasaan Nasabah Mukaffi, Zaim Mukaffi; Pratomo, Ahmad Sidi; Choiruddin, Muhammad Nanang
El Dinar: Jurnal Keuangan dan Perbankan Syariah Vol 4, No 2 (2016): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4344.431 KB) | DOI: 10.18860/ed.v4i2.5460

Abstract

The research aims to; analyze whether the variable partial effect of service quality on customer satisfaction on Islamic Banking in Malang, determine and analyze whether the variable service quality simultaneously influence on customer satisfaction on Islamic Banking in Malang, knowing which variables among the service variable most dominant influence on on customer satisfaction on Islamic Banking in Malang. Analysis of the data in this study using multiple linear regression test subsequently used the F test, T and dominant to see the effect of each.The research result indicate that the value of F-test (3.722) F table (2.437) this indicates that variable tangibles, reliability, responsiveness, assurance, and empathy simultaneously (together) effect on customer satisfaction. While the partial test for tangibles variable (X1) where t test (1232) t table (2,571) this indicates that tangibles no effect on customer sataisfaction. For reliability (X2), t test (3428) t table (2571), that effect the reliability of customer satisfaction. For variable responsiveness (X3), t test (-.390) t table (2,571) responsiveness no effect on customer satisfaction. To guarantee (X4), t test (0.549) t table (2,571), variable warranty does not effect the customer satisfaction. For variable empathy (X5) regression coefficient of -0103, the t test (-0667) t table (2,571) and a variable empathy has no effect on customer satisfaction. While the dominant variable in yhe quality of services that effect customer satisfaction in the city of Malang Islamic Banking is variable Assurance (X$) with a contribution of 51%.
DETERMINAN RETURN SAHAM: JAKARTA ISLAMIC INDEX VS LQ 45 Dian Anggraini, Eka Ajeng; Pratomo, Ahmad Sidi
El Dinar: Jurnal Keuangan dan Perbankan Syariah Vol 6, No 2 (2018): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (583.492 KB) | DOI: 10.18860/ed.v6i2.5751

Abstract

The aims of this research are to know the influence of modal structure, systematical risk, and liquidity to the contribution return that is done by differentiating two indexes; Jakarta Islamic Index (JII) and Liquid 45 (LQ45). This research is a qualitative research which takes the samples in the companies that is listed in JII and LQ45 period 2014-2016. The total samples are 33 companies by using purposive sampling method. In doing the analysis, this research is using a doubled regression method and balance test by using SPSS 21 program. The result of this research shows that the variable of systematic risk of JII and LQ45 indexes have a significant influence to the contribution return. However, the variable of the financial capital and liquidity of JII and LQ45 indexes does not have a significant influence to the contribution return. In the result of balance test, there is a significant difference in the variable of modal structure in JII and LQ45. Here, the different result will show that there are no significant differences between the variables of systematical risk, liquidity, and contribution return in JII and LQ45.
ANALISIS DETERMINAN VOLUME PERDAGANGAN SUKUK NEGARA RITEL SERI SR-007 Ni'mah, Laily Farikhatun; Pratomo, Ahmad Sidi
El Dinar: Jurnal Keuangan dan Perbankan Syariah Vol 7, No 2 (2019): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/ed.v7i2.6685

Abstract

Trading volume of retail sukuk is the number of sheets of the State retail sukuk listed on the stock exchange. The country's retail sukuk issued to finance a deficit Budget of income and Expenditure of the State (STATE BUDGET) the purpose of this research is to examine and analyze the influence of internal factors and external factors against a trading volume of sukuk country retail series SR-007. This research uses descriptive kuantitaif approach. Researchers use the data monthly April 2015 period until March 2018. The variables used in this study is the price, the Yield to Maturity (YTM), exchange rates, For the results of Mudharabah Deposits, the BI rate, inflation and trading Volume of Sukuk Retail Series SR-007. The research analytical tool is Vector Error Correction models (VECM) using Eviews 9. The results of this research show that there is a short-term relationship between variables that influence positive YTM against trading volume of sukuk retail series SR-007. In a long term relationship variables YTM, the exchange rate, the BI Rate, and inflation provide a positive influence against the trading volume of sukuk retail series SR-007. Variable YTM on long term negative effect against the trading volume of sukuk retail series SR-007.