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All Journal Malacca: Journal of Management and Business Development
Rezky Aby Qofanny
Universitas Catur Insan Cendekia, Cirebon, Indonesia
Decision Sciences, Operations Research & Management

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Financial Compensation Dissatisfaction and Psychological Well-Being: The Mediating Role of Job Satisfaction Rezky Aby Qofanny; Sudadi Pranata
Malacca: Journal of Management and Business Development Vol. 3 No. 1 (2026): Management and Business Development
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/malacca.v3i1.876

Abstract

Financial compensation dissatisfaction is an important human resource management issue because employees' perceptions of compensation may influence their psychological condition at work. This study aims to examine the effect of financial compensation dissatisfaction on psychological well-being, the effect of financial compensation dissatisfaction on job satisfaction, the effect of job satisfaction on psychological well-being, and the mediating role of job satisfaction among retail employees in Cirebon City. A quantitative explanatory research design was employed. Data were collected from 100 retail employees in Cirebon City using a five-point Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that financial compensation dissatisfaction has a negative and significant effect on psychological well-being (β = -0.182; t = 2.277; p = 0.023). Financial compensation dissatisfaction does not significantly affect job satisfaction (β = 0.171; t = 0.991; p = 0.322), whereas job satisfaction has a positive and significant effect on psychological well-being (β = 0.855; t = 20.000; p < 0.001). Furthermore, the indirect effect of financial compensation dissatisfaction on psychological well-being through job satisfaction is not significant (β = 0.146; t = 0.975; p = 0.329). These findings indicate that financial compensation dissatisfaction affects psychological well-being directly rather than through job satisfaction. The study contributes empirical evidence from the retail sector in Cirebon City and highlights that improving employee psychological well-being requires attention to both compensation fairness and broader job experiences.
Co-Authors Pranata, Sudadi