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All Journal International Journal of Social Sciences and Humanities
Rio Priambodo
Yayasan Lembaga Konsumen Indonesia (YLKI), Jakarta, Indonesia
Arts Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Just Energy Transition: Problems of Consumer Protection of Rooftop Solar Photovoltaic in Indonesia Rio Priambodo; Muthia Sakti; Andjani Widya; Niti Emiliana
International Journal of Social Sciences and Humanities Vol. 4 No. 3 (2026): International Journal of Social Sciences and Humanities
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ijssh.v4i3.4078

Abstract

Indonesia's rooftop solar photovoltaic (PLTS Atap) expansion supports the energy transition, yet sectoral regulations, particularly Minister of Energy and Mineral Resources Regulation Number 2 of 2024, inadequately address transaction-specific consumer protection as lex specialis. Gaps persist in contractual transparency, warranty standards, and technical dispute resolution. This study examines these issues through ecological justice and just energy transition perspectives. It employs normative juridical research using statutory and conceptual approaches, supplemented by a multi-stakeholder Focus Group Discussion (FGD). Stakeholder-reported concerns contextualize the normative subsumption of identified issues under the Consumer Protection Law (UUPK); FGD findings are not treated as representative consumer evidence. The analysis identifies four principal challenges: regulatory uncertainty, limited market transparency, inadequate after-sales standards, and restricted financing access. Drawing on Heffron and McCauley's energy justice framework and Mochtar Kusumaatmadja's legal development theory, the study proposes five dimensions: regulatory certainty, market transparency, service standardization, financing access, and consumer literacy. An integrated One Stop Shop (OSS) would support these dimensions by providing verified pricing and service information, consumer education, and technical complaint assistance. The findings prioritize revising sectoral regulations and strengthening existing complaint mechanisms to advance a just energy transition.
Co-Authors Andjani Widya Muthia Sakti Niti Emiliana