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Corporate Legal Responsibilities in Influencer Marketing Communications on Social Media Chindy Citra Ayu Anggraeni; Afiani Syahrani Lasha; Miftahunnisa Igiriza; Riza Alrakhman
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 5 No. 10 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), October 2026
Publisher : Sean Institute

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Abstract

The development of digital marketing has made companies increasingly deliver promotional messages through personal influencer accounts. This communication model broadens the reach of messages, but simultaneously blurs the lines between personal influencer communications and communications representing corporate interests. This study analyzes the construction of corporate legal liability for influencer marketing content that potentially violates the Electronic Information and Transactions Law (UU ITE), as well as its relationship to the Indonesian Advertising Ethics (EPI). The study uses normative legal methods with statutory and conceptual approaches. Legal materials were collected through document studies, then classified based on issues of electronic information, consumer protection, corporate liability, and advertising ethics. The results of the study show that corporate accountability can move through criminal, civil and administrative channels. The main obstacle lies in the influencer's relationship as an independent contractor, so contractual status alone is not enough to determine liability. The study proposes parameters for the degree of corporate control over message substance, which can be tracked through script approvals, creative direction, correspondence, claim guidelines, and upload approval mechanisms. In addition, the EPI provides more detailed advertising transparency standards, particularly regarding the identification of paid content, but its ethical enforcement is different from that of legal instruments. The findings were used to develop a four-layer Digital Ethics Compliance framework that encompasses governance, contractual clauses, implementation oversight, and audit and remediation.
From Passive Participation to Accountable Contribution: How Civic-Tech Platforms Reshape the Role of Digital Citizens in Participatory Journalism Afiani Syahrani Lasha; Suryani Melawati; Riza Alrakhman; Miftahunnisa’ Igiriza
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 5 No. 10 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), October 2026
Publisher : Sean Institute

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Abstract

The shift from consumers to producers within the public sphere has opened more opportunities for citizen participation, but it has also increased pressure on factual integrity and ethical practice. Civic technology has been proposed as a structural mechanism for addressing this tension; however, empirical evidence on how civic-tech platforms transform participants into accountable contributors remains limited. This study investigates how such transformation occurs, what platform mechanisms support accountability, and what conditions are required to sustain digital citizenship and an ethical information environment. A qualitative explanatory single-case study was conducted on an Indonesian citizen journalism platform selected because it incorporates peer-verification features into its publishing workflow and has operated for at least three years. Data comprised 24 digital-ethnography observation sessions, 23 semi-structured interviews involving 14 citizen contributors, 4 platform developers, 3 community editors, and 2 communication scholars, analysis of 86 citizen-produced articles, and 11 platform documents. Data were analyzed using inductive thematic analysis, supported by methodological triangulation and member checking. The findings show that peer correction was a more frequently reported trigger of accountable behavior than formal training; workflow-embedded verification features were used more consistently than optional features; and verification fatigue created a sustainability challenge. The study proposes a four-pillar model in which ethical and accountability values are integrated into platform design.