<![CDATA[Short cargo refers to a condition in which the quantity of cargo unloaded does not match the amount loaded or specified in the stowage plan. This discrepancy poses a significant challenge for shipping companies, as it not only leads to financial losses but also damages their reputation. This study aims to analyze the causes, impacts, and prevention strategies of short cargo incidents during the coal loading and unloading process at a shipping company. A qualitative research method with a case study approach was employed. Data were collected through interviews, observations, and document analysis, with key informants including the Operations Manager, the shipping agent, and the ship’s master. Fault Tree Analysis (FTA) was used to identify the root causes of the problem. The findings indicate that the primary factors contributing to short cargo are adverse weather conditions, human error, criminal activities, and equipment malfunctions during loading and unloading operations. The consequences of short cargo extend beyond financial losses to include reputational damage and a decline in customer trust. To mitigate these risks, the company has implemented various preventive strategies, such as enhancing supervision during operations, using more efficient loading and unloading equipment, providing training for crew members and stevedores, and strengthening coordination among relevant stakeholders. With these measures in place, the company aims to reduce the occurrence of short cargo and improve the effectiveness and efficiency of its coal handling operations.]]>
