Triana Santi
Universitas Islam Negeri Sumatera Utara

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Determinants Of Customer Intention To Adopt QRIS As A Digital Payment Method: The Role Of Perceived Usefulness And Perceived Ease Of Use At Cafe Nonanai Ajamu, Labuhanbatu. Dira Finanta; Marliyah; Triana Santi
Dinamis : Journal of Islamic Management and Bussiness Vol. 9 No. 2 (2026): Oktober : Journal of Islamic Management and Business
Publisher : Institut Agama Islam Negeri Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/dinamis.v9i2.13043

Abstract

This study aims to analyze the influence of perceived usefulness and perceived ease of use on customers' intention to adopt QRIS at Cafe Nonanai Ajamu, Labuhanbatu. Employing a quantitative approach with 106 respondents, the data were analyzed using SPSS. The results indicate that perceived usefulness has a positive and significant effect, while perceived ease of use has a positive but statistically insignificant effect when analyzed individually. However, both variables, when considered simultaneously, have a significant effect on the intention to adopt QRIS. These findings confirm that perceived benefits are a crucial factor in encouraging the use of QRIS as a digital payment method. Keywords: Perceived Usefulness, Perceived Ease of Use, QRIS Adoption.