Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal Jurnal Akuntansi AKUNESA
GITA AFARA, LAILA
Unknown Affiliation
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENERAPAN BALANCED SCORECARD SEBAGAI TOLAK UKUR KINERJA (STUDI EMPIRIS PADA KOPERASI WANITA “BAKTI PERTIWI”) GITA AFARA, LAILA
Jurnal Akuntansi AKUNESA Vol 5, No 2 (2017): AKUNESA (Januari 2017)
Publisher : Jurnal Akuntansi AKUNESA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze performance of Koperasi Wanita "Bakti Pertiwi" (Kopwan) using Balanced Scorecard, in order to expand its business unit. The performance assessments consists of financial perspective, customer perspective, internal business processes perspective, and learning and growth perspective. Using survey method on 50 respondents consists of customers, members and employees of Kopwan; this study finds that the performance of financial perspective is fluctuated, all financial performance measures show significant declining in 2013. The finding for customer perspective shows that on average satisfaction of members was very satisfied and liveliness level is 59.18%. The performance of internal business processes perspective is not good because still limited to one business unit. In addition, average employee satisfaction of Kopwan’s products shows highly satisfied; the last finding is among administrators and members of Kopwan have good relationships. Keywords: Balanced Scorecard, Performance, Women Cooperative  
Co-Authors